Join us as a (Senior) Product Manager (m/f/d) in our Trip Management team on a shared journey that matters!
Trips are the ultimate good a Ridepooling-Service offers to its licensing clients and their customers (B2G2C & B2B2C) in the Mobility Market. From requesting a Trip Offer to fulfilling the Trip Mission, the whole lifecycle of a Ridepooling-Trip is complex and needs dedicated management.
Our
Trip Management software orchestrates all services needed to create and maintain Trips. Our software makes Trip-related information (data) and operations (functions) accessible via MOIA's secured Ridepooling-API, so that our licensing tenants can integrate them into their service offering.
Within MOIA's internal product and component portfolio we, Trip Management, consolidate well-established (highly stable) Trip-related Ridepooling Intelligence, and operate these. We ensure "all things Trip" is managed in the most efficient way while our software operation meets high-reliability standards for our tenants.
And while we have been focusing on our non-autonomous service in Hamburg and Hanover for the past six years, this year MOIA is entering a new era of enabling the same level of high-quality, safe & reliable products for autonomous fleets in cities across Europe. What a time to join!
What you will do
- Gain in-depth understanding of MOIA's challenge to move from a B2C to a B2B2C licensing offering, enabling clients to integrate with our new Ridepooling API, and empowering the team to build impactful, valuable, and commercially viable products to solve those problems
- Create and realize a roadmap that turns our company strategy into a competitive advantage for the future of mobility
- Join forces with the Technical Lead of the team to share technical and business critical responsibilities, which ensures you are building a stable, high-quality product, adopting to license customer needs with reliable delivery velocity
- Manage and create transparency on incoming and outgoing dependencies towards leadership and project management
- Collaborate closely with other MOIA teams in the Intelligence Domain (such as Pricing, Service Configuration, and Fleet Optimisation) on building up new product capabilities around 'Service Management', which enables clients to steer & configure their ridepooling service according to their Service Goal
- Represent the Trip Management team within the Product Community, sharing your experience in building highly technical products with your peers to elevate each other
What will help you to fulfill your role
You are a technical enthusiast who is confident to dive into discussions with experts in their field, loves solving complex and strategic problems, and are keen on managing multiple stakeholders with different backgrounds. It is in your nature to work in high-performance teams, and you thrive in a startup culture.
- Technical Product Management: You have worked with highly technical teams, like backend, algorithm or API teams. You enjoy discussing complex technical challenges, but let the team figure out architecture and implementation. You have a track record of bringing impactful technical SaaS / API products to life.
- Excellence: With your vast experience in Product Management, you have mastered the skill to find the balance between business, stakeholder and user needs. You can create a shared understanding to ensure your prioritization is aligned and understood by all relevant parties.
- Visionary: You think big, craft compelling visions for your ideas and understand what makes your products commercially viable. You are excited about bringing business value and can bridge the gap between the technical and the business world.
- Pragmatist: You get things done, make sound decisions and resolve issues effectively.
- Excellent Communicator: People enjoy working with you because you communicate well and evoke optimism, even when you're communicating complex information. You are experienced in adjusting your messaging to different stakeholders and inspiring people by translating your in-depth domain expertise into clear and straightforward language. Plus, you are not afraid of asking a lot of questions to refine your understanding.
- Fluent communication in English is required, German is a plus
We encourage you to apply even if your profile does not meet all the requirements for the role since we are looking for a diverse range of experiences, skills, and interests. We are certain that there will be something for everyone because we are working on such a variety of tasks and embrace individual growth at MOIA.
In case you have questions regarding your application, you can approach the recruiter Patty or the hiring manager Julia directly.
Our benefits in a nutshell
- Competitive salary (including bonus)
- Hybrid work setup: work from home or one of our offices - you and your team decide how often to meet, blending flexibility with collaboration!
- Flexible working hours and possibility of flexible work arrangements depending on your needs (parenting, care work, volunteering, etc.)
- Budget and monthly expense allowance for home office setup
- Possibility of remote work from outside of Germany for up to 6 weeks per year from over 40 different countries - Connect work & travel!
- Public transport ticket (fully subsidized) for commuting and traveling throughout Germany and discount on MOIA rides
- Subsidized fitness club membership or bike leasing
- Learning environment with continuous learning days, job rotation, trainings and workshops, coaching, conferences, books, and language classes
- Mental health support, 1:1 sessions with external professionals and mental unload workshops
- 30 vacation days, sabbatical and unpaid leave option
- Relocation support with service provider (visa, administration, etc.)
- Dog-friendly offices (at our Hamburg location)
For student & internship positions, we have an adjusted set of benefits. You can find them here.
Be who you are!
We are a member of Charta der Vielfalt and are dedicated to actively fostering a workplace that celebrates and promotes diversity in various aspects such as age, gender identity, race, sexual orientation, physical or cognitive ability, and ethnicity. At MOIA, we embrace a culture where people are accepted, respected, valued, appreciated, and included.
In our commitment to promoting diversity and inclusivity, we regularly provide unconscious bias training to all our employees. Furthermore, we continuously strive to enhance our hiring process by ensuring a diverse hiring panel.
To reinforce an unbiased screening process, we kindly ask you not to include your picture, age, address, or any other details that are unrelated to your qualifications and suitability for the role.
Our Future Work model
Since we love to collaborate, it is clear to us that we don't want to become a fully remote company, but we also don't need to spend every day of the week in the office to do a great job.
Our current hybrid work approach focuses on adapting to different needs, including increased flexibility that works best for the teams and the individuals with as much self-determination as possible.
Get more insights on how we work on our blog to find out more about our hiring process or follow us on Instagram for a look inside MOIA.
Who we are
At MOIA GmbH, our team of more than 350 employees develops the technical products for our on-demand ridepooling service in the form of an end-to-end integrated product, from hub, fleet, and driver management to passenger and B2B solutions. At the same time, we want to make the vision of an autonomously driving mobility service a reality and plan to bring the first autonomous MOIA ridepooling vehicle to the streets by 2025.
At our offices in Berlin and Hamburg, international teams of developers, engineers, designers, and strategists work on a shared mission. As a tech company, more than half of our employees are developers. We pursue value-driven development based on our product values of comfort, reliability, safety, and privacy.
We aspire to be a leading company in the fields of rethinking mobility and improving urban transportation by making it more relaxed, more affordable and an entirely positive experience for everyone.
MOIA gets things moving. On a shared journey – towards an easier, smarter, and more meaningful future.
