Results-driven Business Analyst sought for a 12-month contract to work on Agile-based software development teams, transforming high-level challenges into actionable deliverables. Key responsibilities include connecting the why to the what, driving cross-team collaboration, and delivering customer value. A self-starter with excellent written and verbal communication skills is required.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Nice to Have
Job Description
Business Analyst: Level 3
Job ID: MHEJP00015054
Location: Fully Remote -US Only
Duration: 12-month contract with probable extension/conversion
Pay Rate: $39/hr on W2
Benefits: Medical, Dental and Vision
Our client is seeking a results-driven Business Analyst (BA) who thrives in Agile environments and is passionate about building impactful digital learning solutions. In this role, you’ll work closely with cross-functional teams to transform high-level challenges into actionable deliverables, helping create engaging products for K-12 teachers and students. As part of the Technical Product Management (TPM) team, you’ll play a key role in shaping product direction, driving collaboration, and ensuring high-quality delivery.
What will you do?
- Connect the Why to the What
- Work with product leadership to understand the problems to be solved and infuse project goals, problem statement(s), and prioritization into the work of the team.
- Participate in user research and UX sessions, synthesizing feedback into actionable requirements and stories.
- Write user stories (requirements and acceptance criteria that ensures accessibility/a11y compliance) based on inputs from customers, sales, TPM/agile team, and other stakeholders.
- Participate in continuous discovery exercises, including performing competitive analysis and regularly reviewing usage analytics and customer interaction data.
- Drive Cross team collaboration
- Coordinate with supporting teams to clarify and prioritize program-specific requirements.
- Facilitate cross-team meetings and communication.
- Keep the Team Healthy and On Track
- Maintain and groom the backlog with engineers, ensuring JIRA tickets are properly labeled and organized.
- Serve as scrum master, leading agile ceremonies such as standup, retro, sprint planning, grooming etc.
- Support team members to keep work moving forward, removing blockers, and organizing time to address issues.
- Monitor the health of the team, looking for opportunities to address continuous improvement.
- Deliver Customer Value
- Ensure quality of user stories and features before they are released.
- Prepare release notes to communicate enhancements, new features, and bugs being addressed in each release.
- Demonstrate user empathy through the prioritization of customer-reported and production issues. Manage defect triage and communication, ensuring resolutions meets SLAs.
- Work with the team to facilitate release management and communication.
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What can you bring to the role?
- A self-starter who works proactively to understand and address the challenges/opportunities ahead of the team
- Attention to detail, organization with the ability to react aptly to changes
- A curious mind, seeking out clarity and deeper understanding
- Excellent written and verbal communication
- Product experience defining and delivering value in Agile-based software development teams
- A penchant for learning quickly and thinking creatively
- Demonstrated success managing multiple projects
- Bachelor's degree or equivalent experience and education
- Experience in Ed Tech, Education, or Digital Content Development a plus
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