Join Félix as an IT Support Specialist to maintain smooth operations across our organization, supporting our distributed workforce with user onboarding, technical troubleshooting, and device management. This role requires 5+ years of experience in IT support, proficiency in MacOS and Windows environments, and knowledge of Google Workspace and Rippling.
Key Highlights
Maintain smooth operations across our organization
Support our distributed workforce
5+ years of experience in IT support
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Key Responsibilities
User Provisioning and Management
Onboarding and Offboarding
Technical Troubleshooting
Device and Security Management
User Support
Documentation
Technical Skills Required
MacOS
Windows
Google Workspace
Rippling
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Benefits & Perks
Competitive salary
Initial stock options grant
Annual performance bonus
Health, dental, and vision plans
Fully remote work environment
Continuous learning opportunities
Unlimited PTO
Paid parental leave
Job Description
At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot powered by WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before.
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