IT Ops Manager in PORTUGAL

About us

We’re Fluxon, a product development team founded by ex-Googlers and startup founders. We offer full-cycle software development from ideation and design to build and go-to-market. We partner with visionary companies, ranging from fast-growing startups to tech leaders like Google and Stripe, to turn bold ideas into products with the power to transform the world.

Our HQ is in San Francisco, but this position can be remote from Portugal.

About the role

As a remote company, our team's IT experience is a critical part of our employee experience. In this role, you’ll be responsible for connecting our IT systems to our business objectives and enabling our team to do great work.

This is an individual contributor role that reports to our Operations Lead.

Your responsibilities would include:

• Providing technical support to our team, including troubleshooting hardware or software issues
• Creating and implementing policies and best practices
• Managing company-wide IT projects, such as system updates or upgrades
• Conducting audits to ensure the integrity and security of our tech infrastructure
• Exploring and assessing potential new vendors or software to support our growing team

Qualifications

We’d love to hear from you if you:

• Have at least 3 years of experience as an IT admin, with experience in security training and audits preferred
• Have a demonstrated ability to communicate effectively with both technical and non-technical audiences
• Are passionate about problem-solving - No matter how big or small the task, you’re motivated to try out different ideas and find the right solution
• Excel at thoughtful execution - You ask questions, do research, and take the time to build a strong foundation before diving into the tactical steps
• Are experience oriented - You recognize that details are important, and prioritize the details that make the greatest impact on the experience of our team and our clients

What we offer

• Remote-first culture
• Flexible time off policy
• Comprehensive health insurance coverage
• Profit sharing program
• Paid parental leave
• Annual education and fitness allowances