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AI Summary
The role involves installing, upgrading, and maintaining ASML's lithography systems at customer sites. Engineers troubleshoot issues, perform hardware setups, and train users on equipment operations. The position requires technical expertise, adaptability, and independent problem-solving skills.
Key Highlights
Responsible for system installation, upgrade, maintenance, and support at customer locations
Conducts problem analysis, troubleshooting, and technical support activities
Provides customer training and shares best practices within the team
Technical Skills Required
Benefits & Perks
Health insurance
Training opportunities
Diverse and inclusive work environment
Job Description
The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region.Executes system Upgrade & Installations and Relocations and provides technical support for other CS activities when needed. Conducts mostly well-defined tasks, with a higher degree of independency and under limited supervision.Requires flexibilty and openess to accommodate various work settings, locations and interactions/collaborations with different colleagues.
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