F

IT Support Specialist

Félix • Mexico
Remote
This Job is No Longer Active This position is no longer accepting applications

Provide technical support to remote team members, manage user onboarding and offboarding, and maintain IT infrastructure.

Key Highlights
User Provisioning and Management
Technical Troubleshooting
Device and Security Management
User Support
Technical Skills Required
MacOS Windows Google Workspace Rippling MDM Identity Provider Antivirus solutions
Benefits & Perks
Competitive salary
Initial stock options grant
Annual performance bonus
Health, dental, and vision plans
Fully remote work environment
Continuous learning opportunities
Unlimited PTO
Paid parental leave

Job Description

At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot powered by WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before.
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