Provide technical support for Félix's remote workforce, ensuring smooth operations and security. Manage user onboarding and offboarding, troubleshoot technical issues, and maintain IT infrastructure. Utilize expertise in Mac and Windows environments, Google Workspace, and Rippling.
Key Highlights
User provisioning and management
Technical troubleshooting
Device and security management
User support
Documentation
Technical Skills Required
MacOS
Windows
Google Workspace
Rippling
Google Workspace as Identity Provider
antivirus solutions
Benefits & Perks
Competitive salary
Initial stock options grant
Annual performance bonus
Health, dental, and vision plans
Fully remote work environment
Continuous learning opportunities
Unlimited PTO
Paid parental leave
Job Description
At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot powered by WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before.
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