Senior Application Support Engineer

Job Title: Application Support Engineer V

Location: Remote - US

Work Schedule: Monday – Friday, 9am – 5pm EST

NO C2C, C2H, 1099, or Visa Sponsorship Available

Nature & Scope:

Positional Overview

Are you a talented Application Support Engineer looking for a dynamic and innovative work environment where your skills and creativity can truly shine? Join our client’s forward-thinking team, where they are committed to pushing the boundaries of technology and delivering cutting-edge solutions. You'll have the opportunity to work on exciting projects, collaborate with a group of passionate and skilled professionals, and make a tangible impact in a rapidly evolving industry. Apply now to be a part of a company that not only values your expertise but also empowers you to achieve your full potential!

Role & Responsibility:

Tasks That Will Lead to Your Success

• Work closely with Technology management, senior Engineers, and support teams on a regular basis to implement and manage the design, development, and execution of technical solutions that meet or exceed current and future needs of the organization.
• Responsibilities may include infrastructure review, implementation, and design, creation of support and architectural documentation, standards, policies, analysis, and testing.
• Regularly and independently interact with business partners of varying associate and management levels to ensure clarity of the problem/opportunity and elicit business requirements.
• Coordinate vendor interactions and/or vendor resources as needed.
• Mentor and coach less experienced engineers, technicians, and integrators. Review documentation, proposals, and changes proposed by less experienced staff.
• Seek to expand knowledge and understanding of Financial Services trends, practices, and technologies on a continuous basis.
• Follow and promote use of industry best practices, standards and procedures.
• Maintain a strong aptitude and working knowledge of Bank applications, systems, development environments. Maintain a detailed understanding of vendor technologies and services used.
• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.

Skills & Experience

Qualifications That Will Help You Thrive

• Bachelor’s degree in computer science or computer engineering.
• Minimum 10 years of professional experience in a technical engineering position involving infrastructure support technologies, data management and interchange, Application Support for complex applications.
• Strong experience with Windows Server administration and troubleshooting.
• Experience with Basic SQL Server administration and query.
• Networking & Storage support experience.
• Scripting experience, preferably with PowerShell
• Must be able to work after-hours and/or on-call when required.
• Ability to translate complex business and functional requirements into structured high-quality implementations using any variety of industry standard approaches.
• Able to solicit, gather, document, and analyze system specification and requirements.
• Ability to work independently and collaboratively with others in team environment.