Country Manager Operations Coordinator

Company Overview

Freedom Systems is a Taiwan-founded Managed Service Provider (MSP) established in 2008, delivering end-to-end ICT management—including IT-as-a-Service (ITaaS), cybersecurity, cloud and virtualization, infrastructure integration, and strategic IT consulting. We serve clients through SMB, finance, healthcare, technology, manufacturing, and the public sector.

After successful market entries in Thailand and Singapore, we are expanding into Japan in 2025. The Japan office operates with a startup mindset within a multinational structure—fast learning loops, broad accountability, and true ownership. Unlike traditional Japanese enterprises, we value capability and impact over tenure.

Our APAC expansion is backed by strategic investors Advantech and ASUS.

Industry: IT Services / Cybersecurity / Cloud & Virtualization

Head Office: Taipei, Taiwan

Work Location: Tokyo

Work Hours: Mon–Fri, 8:30–17:30 (Hybrid Working Model)

Website: www.freedom.net.tw/en

Role Mission

Act as the Country Manager’s operational co-pilot—turn strategy into execution.

Drive alignment across People, Finance, and Process, ensuring Japan’s go-to-market engine runs smoothly and on rhythm.

Key Responsibilities

1. HR & People Operations

• Manage recruitment activities (JD posting, CV screening, interview scheduling) and handle onboarding/offboarding logistics.
• Maintain employee records and consolidate monthly attendance data.
• Liaise with external vendors for payroll, labor, and HR administration, ensuring SLA adherence and data accuracy.

2. Finance, Tax & Procurement

• Coordinate with suppliers to ensure all financial documents are accurate and compliant.
• Review reimbursement documents before submission to the Country Manager.
• Work with outsourced accounting/tax partners for filings and payments; maintain vendor master data.
• Support procurement workflows (PO, GR, invoice, payment) and align with delivery and finance milestones.

3. Contracts, Document Control & Executive Support

• Manage contract drafting, reviewing, and signing workflows with proper version control and documentation.
• Localize HQ policies, processes, and templates for Japan and maintain audit readiness.
• Develop and refine SOPs and playbooks to streamline Japan operations across HR, Finance, Sales, and Delivery.

4. Sales Operations

• Handle commercial documents such as quotations, invoices, tax invoices, and receipts.
• Consolidate weekly and monthly sales dashboards and operational reports.

5. Marketing & Events

• Plan and execute customer events, roadshows, and trade show logistics.
• Coordinate marketing assets with the regional team to maintain brand consistency.
• Support website localization, create local case studies, and manage social media channels (LinkedIn, Facebook).

Requirements

Must-Have

• Bachelor’s degree (preferably in Business, Communications, or Information Systems).
• Native-level Japanese and business proficiency in English or Chinese.
• Experience in HR operations, finance administration, or executive/operations support in a fast-paced environment.
• Strong command of Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Excellent organization, time management, and stakeholder communication skills; high sense of confidentiality.

Nice-to-Have

• Experience in JP↔EN or JP↔ZH translation/interpreting for meetings and documents.
• Hands-on familiarity with HR or finance workflows.
• Exposure to CRM/ERP or procurement systems.

Eligibility

• Non-Japanese nationals are welcome, visa sponsorship available.

What You’ll Gain

• Multinational exposure: Daily collaboration with Taiwan and Southeast Asia; frequent English/Chinese use.
• Direct mentorship: Work closely with the Country Manager, gaining visibility into market entry and operational decisions.
• Startup agility: Broad scope, rapid learning, tangible results.
• Merit-based growth: Advancement based on contribution and impact—not seniority. 

Career Path

Join Freedom Systems Japan as the Country Manager’s right hand—integrating People, Finance, Contracts, and Sales Ops into a unified system.

Be part of scaling Japan’s business from 0→1 and 1→N with a global, forward-driven team.

If you are eager to grow in a dynamic and supportive environment, we invite you to be part of our journey as we expand across APAC!

More about Freedom Systems:

Most Visionary CEOs Reshaping Taiwan's Business Landscape:

https://apacentrepreneur.com/hank-yu/

Top 10 Microsoft Solutions Providers in APAC:

https://www.apacciooutlook.com/freedom-systems

Freedom Systems - Service Introduction

https://www.youtube.com/watch?v=qf1kGur5gB0