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Technical Assent

51-200 Employees Founded 2011 Business Consulting and Services

We are a service-design consultancy that works shoulder-to-shoulder with our U.S. Government clients to improve government performance using customer experience (CX) as the primary driver of change. At Technical Assent, we envision a world where the U.S. Government sets the standards of service excellence; where everyone experiencing those services feels heard and respected; where people believe in the integrity and efficacy of government services; and where individuals are placed at the center of services as they’re being designed. In other words, we believe in Services That Inspire. Our company has been at the forefront of service design in government for more than a decade. We are a Service-Disabled Veteran-Owned Small Business (SDVOSB) and are appraised at Capability Maturity Model Integration for Services (CMMI SVC) Level 3. Visit our website to learn more about the services we offer, contract partnership opportunities, career opportunities, and our landmark Services Optimization Lifecycle methodology.

Specialties: Service Design & Strategy, Business Process Improvement, Data Science, Policy Analysis & Design, Change Management, Strategic Communications, Organizational Capability Building, Program Management & Operations, Customer Experience, Human Centered Design, and Employee Experience

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