A

Aspect Software

1,001-5,000 Employees
Specialties: Call Center, Call Center Solutions, Call Center Software, Cloud Call Center, Enterprise Call Center Solutions, Enterprise Call Center Software, Call Center Workforce Management, Workforce Management, Workforce Optimization, Contact Center, IVR Self Service, Quality Management, Performance Management, First Call Resolution, Occupancy Rate, Average Handle Time, Average Call Abandonment Rate, Customer Satisfaction, Back Office, Customer Service, Customer Care, Cloud Solutions, Hosted Solutions, On Premise Solutions, Average After Call Work Time, Average Speed of Answer, Service Level, Average Time in Queue, Percentage of Calls Blocked, Mobile Customer Care, Call Center Metrics, 250+ Seats, Omni-Channel Customer Experience Management, Large Call Centers, Call Center Managers, and Customer Engagement Platform

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