Balto

Uniting agents with AI for conversations that deliver results. Empower your team using real-time guidance with Balto. Balto unites agents and supervisors with AI to power better agent performance. Agents and managers trust Balto's real-time guidance to prevent missed sales opportunities, costly compliance mistakes, and negative customer experiences. Empowering agents results in happier customers, increased revenue, and better retention. Today, Balto has guided over 200 million calls, driven millions in increased revenue, and has a 4.8-star rating on G2. AI-Powered Contact Center at Your Fingertips. Learn more: https://balto.ai.