Senior Systems & Cloud Operations Engineer (EU Remote) Opportunity

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Senior Systems & Cloud Operations Engineer (EU Remote) in GREECE

Remote 2 days ago

This is a fully remote job on Luxembourg time zone. Only citizens of the European Union will be considered for this position.


Infatuated is looking for a Senior Systems & Cloud Operations Engineer to strengthen the internal IT and infrastructure backbone of a high-profile European Institution. This is an internal-facing role supporting employees, applications, and services across multiple teams and environments.


Key Responsibilities


  • Troubleshoot and resolve complex infrastructure and application issues (2nd/3rd line), ensuring business continuity.
  • Maintain and optimize cloud-based environments and core infrastructure services.
  • Monitor and support internal platforms, proactively identifying and fixing issues before they escalate.
  • Collaborate with technical teams to improve system reliability, automate recurring tasks, and document solutions.
  • Use Jira and ITSM tools to manage and prioritize incidents, problems, and service requests.


Qualifications


  • 5+ years of experience in infrastructure operations, system administration, or technical support in complex environments.
  • Hands-on with cloud-based apps and services (e.g., Microsoft 365, Azure, or similar).
  • Strong understanding of networks, authentication, and system maintenance.
  • Solid troubleshooting skills with the ability to investigate root causes and provide sustainable fixes.
  • Experience working with Jira or other ITSM platforms.
  • Excellent communication skills and a customer-first mindset, supporting colleagues with professionalism and clarity.


Nice to have: Scripting/automation skills (PowerShell, Bash, Python), monitoring/alerting tools, experience in regulated or enterprise environments.


What We Offer


  • Competitive salary and performance-based bonuses.
  • Professional growth and certification opportunities.
  • Collaborative, respectful work culture.
  • The chance to shape and maintain systems supporting critical European operations.



Apply now

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