Company Description
To create revolutionary, story-driven RPGs which go straight to the hearts of gamers — this is our mission. Want to dive deeper into our company’s culture? Explore our social media and check out our YouTube channel and Beyond the Game Blog where we share behind-the-scenes insights and stories direct from our team members!
Job Description
We’re looking for a new team member to join the
ITOP – ERP Team! We’re seeking someone to support us in our daily work related to the maintenance and development of our business systems. This is a great opportunity for anyone who wants to grow in the field of ERP system administration and support, gain project experience, and learn from more experienced colleagues.
Responsibilities
- Business systems administration (as an additional administrator): managing licenses, users, permissions, and configurations; ensuring system continuity and performance; developing systems using available tools; preparing reports and summaries.
- User support: consulting and assisting users in daily system operations; troubleshooting (1st and 2nd line support); escalating issues to vendors and coordinating their resolution.
- Participation in development and implementation projects for business systems.
- Handling tickets in the Helpdesk system.
- Creating and updating IT and project documentation.
- Preparing and conducting user training sessions.
- Carrying out programming or analytical tasks.
Qualifications
- Around 9–12 months of experience working with business systems (internships or traineeships also count).
- Experience with ERP systems (e.g., Enova, MS Dynamics 365) is an advantage.
- Basic knowledge of ERP system administration (permissions, configuration).
- Ability to provide user support (1st and 2nd line).
- Familiarity with Jira for ticket management.
- Basic analytical and technical skills (reporting, integrations, documentation).
- English proficiency at a minimum of B1/B2 level (reading documentation, communicating with vendors).
Additional Information
Working mode
In-office in a hybrid or full-time capacity in Warsaw, Poland. Relocation is required.
Relocation Support
- Relocation package — flight ticket, company apartment for your first month, relocating your pet and family, shipping your belongings. It’s all covered.
- Relocation assistance — processing your legalization operations for you and tax settlements — all you need to feel right at home is taken care of.
- Polish lessons for foreign employees — and for your spouse or partner, too.
- Paid Leave — from 20 to 26 days of holiday per year, and paid sick leave.
Health & Well-Being
- Private medical healthcare — a selection of medical plans with dental care and unlimited rehabilitation to choose from, which are also accessible for your partner and relatives.
- Life insurance — comprehensive pension and insurance plans to protect you and your loved ones.
- Annual screenings for cancer prevention covered by the company.
- Psychological and psychiatrist care — free mental health support and various well-being initiatives.
- Sports card — gain access to a wide number of sporting and fitness facilities across the city.
- Menstrual leave — employees who menstruate can take one extra day off when experiencing period pain.
- RED Parents Network — support for working parents, including childcare benefits, and family-friendly events.
- RED Summer Camp for Kids — a fun summer program for children aged 5–12, majoritively paid by the company.
Perks & Professional Growth
- A welcome pack filled with goodies — to help you feel right at home once you join the team.
- Trainings, lectures, and courses — workshops and trainings for each employee, knowledge-sharing initiatives, online tutorials, and e-learning classes are all available. There’s always something to learn!
- REDs have access to the cafeteria platform through which they can receive subscription benefits, additional medical packages or vouchers and codes to shops, cinemas, and public transport reimbursement.
- Gifts for newborn rebels and regular chances to nab some cool swag!
Social Activities & Life in the Office
- Dog-friendly office — dog owner? Bring your pooch with you and look after them while working! There’s always a furry friend or two to meet at the studio.
- Social events — we host regular gatherings at the studio where we can all unwind, play games, and just have some fun together.
- Healthy selections — canteens.
- Truly international working environment — a chance to meet and work with a diverse selection of people from all around the world.
- Sustainability is an ongoing commitment for us, and our campus has electric car charging points, green zones, and much more. Read all about it on our Beyond the Game Blog.
- A designated space for your bicycle, as well as bicycle repair equipment and showers available whenever you need them.
- An onsite, well-equipped gym with a climbing wall, daily Gym Assistant support, and yoga and boxing classes.
- No dress-code — we like to keep it casual.
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