Service Desk Analysts / Desktop Support Engineers
- Starting date: November 2025
- Working time: Australia timezone (business hours)
- Working type: Remote
- Working Location: Remote
- Interview: 2 online rounds
- English: Good
- Salary: Negotiable
- Contract: Fulltime Remote (Social Insurance will be covered by the company)
We are looking for 5 Service Desk Analysts / Desktop Support Engineers for a project of Australian client.
Key Requirements:
- 2-3 years of experience in IT support or service desk roles
- Strong troubleshooting skills and familiarity with remote tools
- Good communication in English
- Preferred certifications: AZ-900, MS-900, MD-102, CompTIA A+/Network+, ITIL 4 Foundation
- Working Shift: Rotational shifts as per roster, aligned with Australian business hours
Benefits:
- 100% remote working from Vietnam
- English speaking environment
- 13th month salary
- Social insurance, unemployment insurance, medical insurance under the Vietnamese law
- Allowance for computers, electricity and internet monthly (The staff will use their own laptop/computers)
- 12 annual leaves per year and Australian national public holidays
- Salary Range: 10-15M gross/month
- Working hours: 40 hours/week
Interview: 2 online rounds
Apply here: https://itworks.asia/job/service-desk-analysts-desktop-support-engineers/
Contact: HR | Zalo: 0344168351 | www.itworks.asia
