Remote Service Desk Analysts / Desktop Support Engineers

Service Desk Analysts / Desktop Support Engineers

• Project: itworks.asia's Client (Australia)
• English: Good
• Working type: Remote
• Timzone: Australia business hours
• Working hours: 40 hours/ week
• Social Insurance: Yes (Must)
• Salary: Negotiable
• Contract type: Fulltime Remote

Key Requirements:

• 2-3 years of experience in IT support or service desk roles
• Strong troubleshooting skills and familiarity with remote tools
• Good communication in English
• Preferred certifications: AZ-900, MS-900, MD-102, CompTIA A+/Network+, ITIL 4 Foundation
• Working Shift: Rotational shifts as per roster, aligned with Australian business hours

Benefits:

• 100% remote working from Vietnam
• English speaking environment
• 13th month salary
• Social insurance, unemployment insurance, medical insurance under the Vietnamese law
• Allowance for computer, electricity and internet monthly (The staff will use their own laptop/computers)
• 12 annual leaves per year and Australian national public holidays
• Salary Range: 10-15M gross/month

Interview: 2 online rounds

Apply here: https://itworks.asia/job/service-desk-analysts-desktop-support-engineers/

Contact: HR | Zalo: 0344168351 | www.itworks.asia