Join Us in Revolutionizing Business Communication!
At VerbaCall, we're transforming how businesses interact with their customers. Our cutting-edge AI Caller System delivers intelligent, autonomous communication for industries like healthcare, retail, hospitality, and beyond—offering 24/7 availability, cost savings, and real-time insights.
As we grow, we're seeking a highly skilled AI Engineer to help shape the future of our conversational AI platform.
About the Role:
We’re building the next-generation, enterprise-grade conversational AI platform, and we need an AI Engineer (4+ years of experience) to lead the development, fine-tuning, and scaling of our AI agent stack.
You will design and train agents that can reason, follow complex workflows, and improve through experience. This is a high-impact, hands-on role combining architecture, model training, systems design, and mentorship.
Core Responsibilities:
- Design and build end-to-end AI infrastructure for large-scale applications including model deployment, orchestration, and monitoring
- Develop scalable APIs and microservices for integrating AI capabilities (LLMs, ASR, TTS, embeddings, etc) into production environments
- Implement caching, context management, and vector databases for efficient memory and retrieval systems.
- Develop robust prompt frameworks and dynamic context-building pipelines for conversational and generative AI use cases.
- Optimize prompt chaining, multi-turn dialogue management, and persona consistency.
- Experiment with model fine-tuning, retrieval-augmented generation (RAG), and context windows to improve accuracy and personalization.
- Evaluate, integrate, and optimize third-party models (OpenAI, Anthropic, Google, Meta, etc.) and open-source LLMs (LLaMA, Mistral, Falcon, etc.).
- Fine-tune models for domain-specific applications using supervised or reinforcement learning techniques.
- Implement monitoring tools to measure and improve performance, latency, and reliability.
- Design dashboards and monitoring tools for performance metrics and job status
- Collaborate with Product and Operations teams to quickly transition from prototype to production
- Mentor junior team members and foster a culture of technical excellence
Qualifications:
- 4+ years of Software Engineering
- 3+ years of hands-on experience in AI/ML engineering
- Proven experience building and deploying AI infrastructure or production-level ML pipelines
- Deep understanding of prompt engineering, embeddings, RAG pipelines, and context memory design
- Experience creating agents for real-world applications
- Expertise in LLM fine-tuning and ComfyUI custom workflow development
- Proficiency in deploying GPU-accelerated infrastructure (e.g., AWS, GCP, Azure)
- Deep understanding of distributed processing and concurrency (async, threading, multiprocessing)
- Clean, high-quality coder with rapid iteration skills
- Self-driven and goal-oriented with a history of exceeding expectations
What We Offer:
- Profit Sharing: 10% of net profits distributed among team members
- Bonuses: Performance-based + festival bonuses
- Time Off: Paid vacations, public holidays, and sick leave
- Remote Flexibility: Work from anywhere
- Immediate Impact: Help define the future of AI-driven customer interactions
How to Apply:
Think you’re the right fit? Send your resume, GitHub profile, and project references to:
career@verbacall.com
Please clearly mention:
- Relevant work experience
- Previous projects and your specific role
- Links or documentation as reference
Hiring Process:
- Primary online interview
- Technical interview & assignment
- Immediate start for selected candidates
Join us and help redefine how businesses connect with their customers through AI.
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