In short
At On, we believe that every touchpoint in the employee journey should reflect the same energy, care, and clarity we bring to our products. As Director of HR Specialists & Operations, you’ll architect and lead the engine that powers our global People experience, combining strategy, service delivery, compliance, and systems into one seamless, scalable, and human-centred function. This role sits at the heart of our global HR ecosystem. You’ll lead a team of HR Specialists and partner cross-functionally to ensure our people operations are robust, responsive, and ready for what’s next.
Your mission
Strategy & Process Excellence
- Lead the design and continuous evolution of global HR processes (onboarding, offboarding, performance, rewards, and other employee lifecycle moments).
- Harmonise our policies and procedures, globally consistent, locally relevant.
- Partner with HRBPs, DEIB, and People Experience teams to ensure our operations reflect our values and fuel our growth.
Compliance & Risk Management
- Own global HR compliance: employment law, data privacy, and labour regulations.
- Work closely with Legal, Finance, and external partners to anticipate and mitigate risks.
- Oversee audits, ensure governance, and drive continuous improvement in controls.
Systems & Data Leadership
- Work closely with Talent Technology to shape and evolve our HR technology landscape (HRIS, Workday, people services tools).
- Champion data integrity, reporting, and insight generation to inform better decisions.
- Drive digitalisation and automation to increase scale, consistency, and efficiency.
Global Service Delivery
- Lead and inspire our global HR Specialists and Operations team.
- Set clear SLAs, ensure seamless employee experiences, and support all regions consistently.
- Own core operational pillars: new hire orientation, HR records, offboarding, payroll partnerships, benefits, and mobility.
- Contribute to On’s Retail growth guiding the areas of HR Operations, to ensure we have the proper set up to scale and grow the retail population.
Culture & Experience
- Build people operations that feel frictionless, fair, and deeply On.
- Gather feedback, track satisfaction, and act on what matters.
- Lead global change management efforts as processes and systems evolve.
Leadership & Influence
- Grow and mentor a high-performing HR Ops team.
- Operate as a strategic leader across HR, Legal, IT, Finance, and the wider business.
- Influence globally, ensuring alignment across countries and regions.
Your story
Must-Haves
- 8–12+ years in HR Operations, People Services, or global HR in fast-scaling, multi-country businesses.
- Proven success in building and scaling HR processes across regions.
- Strong working knowledge of international labour law, payroll, benefits, and compliance.
- Deep experience with HR systems (Workday preferred), vendor management, and automation.
- Analytical mindset: you love data and know how to act on it.
- Strong communicator and stakeholder influencer, clear, credible, and collaborative.
- A natural leader: you’ve built, led, and developed high-performing teams.
Bonus Points
- Experience supporting hybrid/remote teams across borders.
- Background in mobility, relocation, or international workforce models.
- Understanding of DEIB and how to embed inclusive practices into HR operations.
- Experience in a culture-driven, high-growth environment (e.g. tech, creative, or consumer brands).
- Experience working in a scaling Retail organization
What We Offer
- A rare opportunity to design and lead people operations at a truly global scale.
- A seat at the table: partner directly with our CHRO and HR leadership team.
- Competitive compensation and benefits package.
- Flexibility in how and where you work.
- A culture rooted in movement, purpose, innovation, and care.
On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.
On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.
