About the Opportunity:
A Senior Marketing Operations Manager Systems is needed to join the Marketing Operations team within the greater Revenue Operations team. This role will partner closely with the broader Marketing Operations team to own and optimize the marketing tech stack and integrations that power the organization’s go-to-market motion. This role is deeply focused on systems, integrations, and data governance, with occasional support across broader marketing operations to ensure tools and processes scale effectively with the business. The individual in this role will own marketing automation (Inflection.io), Salesforce integrations, and data governance, ensuring Marketing and Sales teams can execute efficiently and trust the data they rely on. Reporting will be to the Head of Marketing Operations. The position can be located remote (US-based) or hybrid out of the San Francisco HQ. Individuals based within a pre-determined commuting distance of one of the organization's offices (SF, NY, London, or Berlin) will have in-office anchor days on Monday, Tuesday, and Friday. Those located beyond that distance will have the role be fully remote. For location-specific details, please connect with the recruiting team.
What you will do:
- Own marketing systems with a focus on integrations, governance, and scalability
- Manage the marketing automation platform (Inflection.io) and its integration with Salesforce and other GTM tools
- Oversee lead routing (in close partnership with the Sales Operations team), database hygiene, and lifecycle processes across PLG and enterprise motions
- Partner with RevOps, Growth Marketing, and GTM Analytics to ensure accurate data and reporting
- Implement and optimize data flows between marketing systems and downstream GTM tools
- Maintain documentation, change management, and process governance for the marketing tech stack
- Collaborate with the Data team to align marketing systems, architecture, and roadmap covering areas such as product event-based email capabilities and audience management
- Monitor system performance and proactively address data or integration issues before they impact stakeholders
About you:
- 8+ years of Marketing Operations experience in SaaS or high-growth startups
- Deep hands-on expertise with marketing automation platforms (Inflection.io, Marketo, or similar) and Salesforce
- Strong understanding of lead routing, lifecycle management, and data governance best practices
- Proven track record managing complex integrations (Tray.io, RudderStack, Segment) and ensuring system scalability
- Skilled at diagnosing and resolving technical issues in a multi-system GTM environment
- Comfortable operating in a shared-ownership model and collaborating closely with RevOps, Data, Sales, and Marketing to maintain system reliability
Bonus if you:
- Proficiency with Tray.io or similar integration tools
- SQL proficiency or experience with BI tools for data validation and troubleshooting
- Experience implementing or optimizing data architecture for developer-focused or PLG marketing motions
- History of scaling marketing systems in collaboration with Data and Sales Ops teams
Benefits:
- Competitive compensation package, including equity
- Inclusive Healthcare Package
- Learn and Grow mentorship and attendance at events to build network and skills
- Flexible Time Off
- Provision of necessary gear and a WFH budget to outfit the workspace as needed
