Location: Seattle, WA
Reports to: Chief People Officer
Status: Full-time, primarily on-site
About PRR
Established in 1981, PRR is a mission-driven agency dedicated to creating real and lasting change in the world. A certified women-owned business, PRR brings multi-disciplinary expertise in communications and outreach for the environment, healthcare, and transportation industries, prioritizing diversity, equity, and inclusion in all work the agency does. To learn more about PRR, visit prrbiz.com.
PRR is approaching its 45th anniversary and continuing to evolve. With new leadership and a brand refresh underway, we’re seeking team members who embrace change, bring operational discipline, and are ready to contribute to the agency’s next phase of growth.
Position Summary
The Senior Manager, Workplace Experience & Executive Support anchors PRR’s evolving Workplace Experience & Operations function and plays a key role in how our leaders, teams, and clients experience our workplace during this next era of growth and change.
This role blends operational leadership, project management, vendor oversight, and high-level executive support—driving the initiatives and systems that keep the agency running smoothly while freeing executives to focus on vision, client relationships, and transformation.
The ideal candidate is both strategic and hands-on: someone who can lead a complex office relocation from planning through move-in, negotiate and manage vendor contracts, streamline operational processes, and anticipate executive needs with discretion and precision.
Key Responsibilities
Project & Change Management
- Play a key role in PRR’s upcoming Seattle office relocation, overseeing site selection logistics, coordinating vendor negotiations, tracking budgets, and managing the move from planning through completion.
- Serve as the primary liaison between leadership, brokers, and external partners throughout the relocation process.
- Develop project plans, timelines, and communication frameworks to ensure milestones are met and transitions are seamless.
- Oversee special projects such as system or vendor transitions, workspace upgrades, or operational audits that support PRR’s transformation.
Workplace Operations & Vendor Management
- Oversee facilities operations and the front-of-house team to ensure a seamless, values-aligned workplace experience for employees and guests.
- Manage vendor relationships across facilities, IT, and office services—negotiating contracts, reviewing performance, and ensuring cost-effective, high-quality outcomes.
- Implement and continuously improve processes and workflows that enhance operational efficiency, employee experience, and information flow across teams.
- Partner with internal stakeholders to ensure compliance with safety, accessibility, and environmental standards.
Executive Support & Operational Excellence
- Provide high-level administrative and operational support to executive leaders, including complex scheduling, travel coordination, meeting preparation, and confidential communications.
- Draft and edit executive correspondence, presentations, and materials for board meetings, leadership sessions, and client engagements.
- Anticipate executive needs and proactively manage priorities, ensuring timely follow-up and alignment on critical initiatives.
- Coordinate logistics for executive meetings and offsites, including agenda planning and on-site execution.
- Support executives with time-sensitive initiatives and certification or compliance processes, coordinating logistics, documentation, and communication across internal and external partners.
Team Leadership & Development
- Mentor and guide administrative professionals, modeling service excellence, accountability, and operational discipline.
- Partner with the Chief People Officer to shape and expand the Workplace Experience & Operations team, ensuring alignment with PRR’s future growth.
- Lead onboarding, training, and performance development of administrative and operations team members
Qualifications
Experience
- Proven success leading large-scale operational projects (e.g., office relocations, vendor transitions).
- 15+ years of experience in executive support, office management, or operations; agency or mission-driven organization experience preferred.
- Experience managing sensitive executive-level projects with high discretion and impact.
- Experience supervising or mentoring administrative staff.
- Demonstrated success supporting multiple executives in a dynamic environment.
Skills
- Strong organizational and project management skills with the ability to balance competing priorities and tight deadlines.
- Exceptional written and verbal communication skills, with proven experience drafting and editing executive-level communications.
- Proficiency with Google Workspace, Microsoft Office, and project management tools (e.g., Asana, Monday.com).
Attributes
- High emotional intelligence, discretion, and ability to build trust with senior leaders.
- Commitment to PRR’s values of diversity, equity, inclusion, and impact.
What We Offer
- This role offers a salary range between $100,000 - $120,000 DOE. Primarily in-person, with occasional travel as needed.
- Benefits offered: Medical, Dental and Vision insurance, 15 PTO days, paid sick days, 12 paid Holidays, 401k + match, ESOP, cell phone and home office stipend, and more!
- Direct engagement with executive leadership and transformational agency initiatives.
- A values-driven, collaborative, and inclusive workplace.
- Opportunity to play a meaningful role in PRR’s next era of growth and impact.
What Success Looks Like
- The new PRR workspace is delivered on time, on budget, and aligned with business and culture goals.
- Vendor and operational systems run efficiently with clear accountability and minimal disruption.
- Executives experience seamless support and trust this role as an extension of their leadership team.
- Employees experience a well-run, welcoming, and values-aligned workplace that enables them to do their best work.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee may be expected to work extended hours; including, but not limited to, standing or sitting for extended periods. The employee is regularly required to talk or hear. The employee will regularly operate office equipment.
Equal Employment Opportunity and Non-Discrimination
PRR is committed to equal opportunity for all employees and applicants. PRR does not discriminate with regards to hiring, assignment, promotion or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information or any other status protected under local, state or federal law.
In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions.
Frequently cited statistics show that women, trans, and non-binary people as well as other structurally marginalized groups apply to jobs only if they meet 100% of the qualifications. We encourage you to break that statistic and to apply. No one ever meets 100% of the qualifications. We look forward to your application.
