Director of User Experience in United State

Director of UX

Location: Mason, Ohio

Onsite: 5 days a week (8-5)

Pay: $132,000- 165,000 (flexible on experience)

1. Bonus is 15% annual bonus of base
2. LTI of 36k
3. Relocation package if needed

Must Haves:

• 10+ years of experience in Product/UX Design, with at least
• 5 years in leadership roles.
• Industry experience (preferably b2b but b2c with b2b knowledge is okay)
• Proven track record of managing and scaling design teams in fast-paced environments.
• Expertise in design tools such as Figma, Sketch, Adobe Creative Suite, and prototyping tools.
• Deep understanding of user-centered design principles, usability, accessibility, and research methodologies.
• Experience with design systems and building scalable frameworks for consistent UX delivery.
• A portfolio showcasing your ability to drive impactful design strategies and deliver innovative solutions.

Plusses:

• Jira software experience
• Coming from popular retail companies (target, Walmart, Starbucks, etc.)

Job Description

We are seeking a visionary Director of Design to lead and inspire our Product Design team. In this role, you will oversee the design strategy, execution, and cross-functional collaboration to create best-in-class user experiences. Reporting to the Senior Director of Digital Customer Experience, you’ll shape the design culture, recruit and lead a team of talented designers, and drive innovation that aligns with business goals.

Day to Day:

• Define and execute the overall UX and product design strategy to align with business objectives and customer needs.

• Build, mentor, and manage a high-performing team of designers, fostering career growth and development.

• Manage external design resources as needed.

• Drive cross-functional collaboration with Product, IT, Marketing, and other departments to ensure seamless execution of user-centered designs.

• Advocate for design thinking and user-centered methodologies across the organization.

• Establish UX standards to be used consistently across all applications.

• Oversee the end-to-end design process, including User Journey Mapping of the Online to Offline experience, ensuring consistent delivery of exceptional user experiences across all touchpoints.

• Establish and maintain scalable design systems and processes to support a growing product portfolio.

• Use data-driven insights and user research to inform design decisions and measure success.

• Represent the design team and its vision in executive meetings, communicating design impact and strategy to stakeholders.