Job Description
Scorpios & Soho House are looking for an IT Administrator in a rapidly growing environment in the Hospitality Industry who will take up responsibility to support UK based IT Department while locally maintaining core hardware and software. The successful applicant will hold a key role within Scorpios and SOHO House as an expert in his field leading decisions, supporting future developments and taking ownership of operations.
Opportunities For All
Scorpios was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Scorpios is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
Scorpios ecosystem includes
- POS Equipment (Printers, Service Stations, POS machines, etc.)
- Network (Ethernet, Wi-Fi)
- Servers (AWS, Scale, VM etc)
- Hardware (PC, Laptop, Mac, Printers, etc.)
- CCTV (IP Camera, NVR)
- Online Services (Bookings, HR, etc)
Responsibilities
- Provides basic support for software, hardware, peripherals, and network access
- Escalates critical issues/bugs to necessary parties, including IT, Application Support and/or developers for resolution
- Develops and maintains technical documentation of systems and networks
- Supports Software platforms (CRM, PMS, BMS, etc) structures to align with overall corporate strategy and business unit needs
- Suggests new software platforms to enhance business unit’s productivity and promote integrations
- Tracks, prioritizes and documents requests from business units within the company
- Provides technical support, advice and documentation to the corporate IT team
- Plans, oversees, supervises installation and configuration of new IT equipment
- Gathers and documents business requirements, formulates use cases, tracks requirements, provides status updates and ensues quality of solution throughout each project
- Handles software and hardware failures
- Manages and oversees installations, repairs, maintenance, upgrades for all end user and IT devices and equipment to ensure high availability and optimal performance
- Manages data / system backups, migrations, and disaster recovery
- Identifies and documents projects to improve support and overall performance
Requirements
- Proven working experience at least 3 years as an IT Administrator
- Formal IT related education
- Familiarity with POS Systems is desirable (Oracle Solutions)
- Hospitality industry experience is a considerable asset
- Good command of English language is mandatory
- European Union Nationality with available working permission
- Willingness to relocate 2 times per year
Benefits
Scorpios offers a competitive salary with career development opportunities, based on the candidate's qualifications and skills. Accommodation is also provided during relocation period. By joining our team, you will have the opportunity to work in a stimulating and motivating environment that is committed towards its employees.
Scorpios offers a full-time working contract throughout the year.
The role is subject to 50% travel requirement to Mykonos.
