Requirements
Description & Requirements
Join Our Team and Make a Difference!
Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you are part of our care coordination team or play a supporting role, the work our colleagues do every day enables us to collectively reach our mission of
getting people the care they need when they need it. By staying committed to our core values of
Think Big, Go Fast, Deliver Awe, and Win Together we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.
Salary Range
This compensation range considers a wide range of factors, including, but not limited to, skill set, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate is not adjusted for geographic differential associated with the location where the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case.
What We Provide in Return for Your Commitment to Our Mission
We offer a vast array of benefits to help support the whole you, including:
- Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home.
- Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off.
- Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance; 401(k) matching program; and company-paid life insurance and short and long-term disability coverage.
- Supportive Services: Just like our colleagues get injured workers the care they need when they need it, we want to do the same for our colleagues in their time of need. We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships.
Job Summary
The Vice President of Engineering will be responsible for leading One Call’s product and quality engineering teams, reporting to the CTO. This role will lead a global team of 150+ engineers and will play a critical role in transforming our technology organization to deliver integrated, AI-driven solutions across our lines of business, modernize our tech stack and help deliver on our vision to become the leading care coordination platform in the industry.
As a strategic partner to the CTO and Product leader, the VP of Engineering will drive the modernization of our apps, accelerate delivery velocity, break down silos, and elevate engineering talent and practices to world-class standards. While we are a large, established company, we are looking for a leader with the grit, scrappiness and ability to go as deep as necessary in the stack to be able to drive the change needed in our applications, process and talent.
Essential Duties & Responsibilities
Strategic Leadership & Innovation
- Define and execute the engineering strategy aligned with One Call’s digital platform vision and care coordination objectives.
- Serve as a key partner to the CTO and Product leadership in roadmap planning, platform architecture, business impact delivery and driving innovation through technology at One Call.
- Drive the implementation of AI-driven capabilities across our development processes and products to accelerate delivery, improve quality and drive step change business impact.
- Champion a culture of speed, accountability, and continuous improvement across engineering.
Engineering Execution & Quality
- Lead all software development teams across multiple domains, ensuring alignment with business priorities and product roadmaps.
- Oversee Quality Engineering, driving automation, continuous testing, and reliability across the SDLC.
- Implement modern engineering practices including CI/CD, DevSecOps, and agile methodologies to accelerate time-to-impact.
Platform Modernization & Technical Excellence
- Drive modernization of legacy systems and reduction of technical debt through architectural improvements and platform investments.
- Establish engineering standards, reusable frameworks, and scalable design patterns that support long-term growth.
- Partner with Enterprise Architecture and Data teams to ensure cohesive platform strategy and interoperability.
Cross-Functional Collaboration
- Collaborate with Product, Delivery, IT, and Security leaders to ensure seamless execution across the technology organization.
- Work closely with business stakeholders to understand needs and translate them into scalable technical solutions.
Talent & Organization
- Build and lead a high-performing engineering organization with strong technical leadership, coaching, and succession planning.
- Recruit, develop, and retain top engineering talent; foster a culture of innovation, collaboration, and continuous improvement.
- Assess and evolve team structure to support agility, scalability, and cross-functional collaboration.
Metrics & Outcomes
- Define and track KPIs for engineering velocity, quality, system performance, and team productivity.
- Drive measurable improvements in deployment frequency, lead time for changes, defect rates, and customer satisfaction.
Educational And Experience Requirements
- 15+ years of progressive experience in engineering leadership roles with at least 4+ years serving as a VP-level leader.
- Proven track record of leading large-scale engineering transformations in high-growth or private equity environments.
- Deep expertise in modern software development, cloud-native architectures, agile delivery, and quality engineering.
- Experience managing organizations of 100+ people, including distributed teams and contractors.
- Hands-on experience with enterprise-scale applications across multiple business domains
- Strong understanding of hybrid cloud environments, microservices architecture, and containerized deployments.
- Experience with CI/CD pipelines, automated testing frameworks, and DevSecOps practices.
- Strong financial acumen and vendor management experience.
- Exceptional communication, executive presence, and stakeholder engagement skills.
- Experience partnering with C-suite leaders and Boards on technology strategy and execution.
Essential Knowledge, Skills & Abilities
- Expertise in .NET, SQL Server, RESTful APIs, and modern front-end frameworks.
- Familiarity with cloud platforms (e.g., Azure, AWS), Kubernetes, Docker, and scalable deployment architectures.
- Experience with enterprise integration patterns, including iPaaS layers, EDI, API gateways, and service orchestration.
- Strong understanding of software engineering principles, architecture, and design.
- Demonstrated ability to lead engineering teams in solving complex business problems.
- Excellent written and oral communication skills.
- Strong interpersonal and leadership skills with the ability to influence across functions.
- Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards.
- Demonstrate our core values of Think Big, Go Fast, Deliver Awe, Win Together, and Care Deeply.
Physical/Mental Demands & Work Environment
- This position will be performed in the colleague’s home. Work-from-home requirements include the ability to set up computer equipment within a home office.
- This job is primarily sedentary and may involve repetitive motions; the colleague must be able to remain in a stationary position for extended periods of time, operate a computer and other office equipment, assess information and files stored electronically, and converse/exchange accurate information with others.
- The colleague must be able to manage moderate to significant mental stress as a result of a dynamic and heavy workload.
Please be advised that job descriptions typically change over time as business needs, job requirements, and employee skill levels change. As such, One Call retains the right to change or assign other duties to this position at any time.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, nationality, disability status, protected veteran status, or any other status protected by law.
