Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Job Description
The Quality Manager at the West Memphis, AR facility plays a mission-critical role in safeguarding product integrity and operational excellence for the only Bosch Power Tools distribution center in the United States. This site sets the standard for quality and performance across the North American market. The role is responsible for establishing and enforcing Quality Systems plans, procedures, and practices to ensure ISO compliance, drive continuous improvement, and mitigate risk. This position leads a team of 10–15 quality professionals and partners cross-functionally to uphold Bosch’s global quality standards while optimizing cost, cycle time, and customer satisfaction. The Quality Manager holds the authority to halt production or shipments in cases of noncompliance and drives accountability through rigorous system audits, performance metrics, and process discipline.
Primary Responsibilities
Lead implementation of Bosch QMM-aligned quality system procedures across the facility.
Maintain ISO 9001:2008 registration and audit readiness.
Drive enforcement of incoming, in-process, and outbound quality audits.
Install visual management systems to monitor KPIs in quality, cost, productivity, and delivery.
Benchmark quality performance against PTNA and Bosch global standards.
Partner with cross-functional teams to improve quality, cost, customer satisfaction, and delivery performance.
Present improvement plans and execute approved projects to drive facility-wide gains.
Manage and develop 10–15 direct reports, including supervisor, QA inspectors and auditors.
Support engineering and BPS (Bosch Production System) teams in system compliance and quality initiatives.
Oversee quality operations in the Distribution Services Postponement (DSP) area, including new product introductions.
Drive corrective action and rework processes with vendors using Bosch 8D methodology.
Define internal packaging requirements and ensure compliance across domestic and international vendors.
Auto req ID
457737BR
Minimum Education Required
High School/GED
Job Category
Operations
Qualifications
Additional Qualifications/Responsibilities
Education Requirements
Bachelor’s degree in Science, Engineering, or Technology (required)
MBA Or Other Post-graduate Education (preferred)
Certification as a Lead Auditor (CQM, CQE, CQA – ASQ) required
8+ years of commensurate experience may substitute for degree requirements
Qualifications & Competencies
Strong working knowledge of Bosch Quality Systems and audit standards
Advanced experience in Quality Assurance and Lean Manufacturing techniques
Proven supervisory and leadership experience in quality environments
Proficient in Microsoft Office (Excel, PowerPoint, Outlook)
Ability to influence at all levels; cross-functional leadership capability
Strong communication skills – written and verbal – across multiple levels
Demonstrated application of PTNA Service Quality behaviors
Key Skills
Hard Skills
Logical problem-solving and analytical capability
Financial acumen, including budgets and cost control
Personnel management in a high-volume, automated distribution environment
SAP, Blue Yonder, JDA, or similar WMS systems proficiency
Expertise in QA methodologies and Bosch audit systems
Soft Skills
Expert-level communication, collaboration, and moderation
Strong leadership and coaching mindset
Proficient in change management and strategic thinking
Experience working across diverse cultural environments
Ability to manage and influence multiple stakeholders
Physical Requirements
Sitting: Continually
Walking/Standing/Mobility: Occasionally
Keyboarding: Continually
Lifting/Pushing/Pulling: Rarely (10–25 lbs.)
Twisting, Stooping, Reaching, Kneeling: Rarely
Climbing/Crouching: Rarely
Sensory Requirements
Frequent talking and hearing (in person and by phone)
Corrected vision required
Environmental Conditions
Occasional exposure to temperature changes, dust, noise, or packaging chemicals
Periodic use of safety equipment required
Additional Information
This position is eligible for relocation assistance in accordance with Bosch corporate policy.
BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives
FIRST Robotics (For Inspiration and Recognition of Science and Technology)
AWIM (A World In Motion)
Equal Opportunity Employer, including disability/veterans.
Thanks to the work of every associate, Bosch has been recognized for award-winning culture by the following organizations:
Great Place to Work™ Certified, 2024
Fortune’s World’s Most Admired Companies, 2024
America’s Best Large Employers, 2024
America’s Best Employers for Diversity, 2024
America’s Greatest Workplaces for Women, Newsweek 2024
Greatest Workplaces for Diversity, Newsweek 2024
Bosch Power Tools was recently recognized as one of Newsweek’s America’s Greatest Workplaces in Manufacturing 2025
Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available.
The U.S. base entry salary for this full-time position starts at $112,900. Compensation offered is dependent on the facts and circumstances of each opening. We take into consideration several factors, including, but not limited to, the minimum requirements outlined in the job ad, work experience, job knowledge, the position’s work location, and external market conditions when determining the final base pay / salary.
Certificates/Security Clearances/Other
City*
Marion
State*
Arkansas
Job Code
Manufacturing Manufacturing
Company
Bosch
