Datacenter Technician

Key Skills and Responsibilities:

• Hardware Maintenance: Install, replace, and decommission hardware components such as servers, switches, and storage devices.
• Troubleshooting: Perform diagnostics and basic troubleshooting for equipment malfunctions or connectivity issues.
• Cabling: Manage the installation and organization of network and power cables, ensuring optimal cable management practices are followed.
• Equipment Relocation: Physically move and reconfigure equipment as necessary within the data center to accommodate new setups or changes in infrastructure.
• Inventory Management: Keep an accurate inventory of equipment and spare parts; ensure that all assets are properly labeled and documented.
• Incident Response: Respond to and resolve hardware-related incidents and service requests in a timely manner.
• Documentation: Maintain detailed and accurate records of all actions performed, including updates to system logs and maintenance databases.
• Compliance: Adhere to company policies, procedures, and safety standards to ensure a secure and compliant operating environment.
• Technical Proficiency: Good understanding of data center hardware components, including servers, network devices, and storage systems.
• Physical Stamina: Capacity to lift and move heavy equipment i.e 30 kg, work in confined spaces, and remain on foot for extended periods.
• In-depth knowledge or hardware and cabling specifications use with in Data Center.
• Move Hardware and Equipment into the server rooms, into the new locations to facilitate hot-aisle/cold-aisle orientation.
• Rack and un rack servers, network, storage devices.
• Install the network cabling (Copper/Fiber), terminates and connect as per requirement.
• Staging the new servers (Windows and Unix/Linux servers) and preparing for datacenter installation.
• Configure the server ILO/IDRAC, RSA port, and basic configurations of storage and network devices (in case require).
• Configure Network card on servers in case network configuration lost.
• Replace or Upgrade the hardware Like, Memory, CPU, Power supply and finding the compatible hardware form spare available on site.
• Install the new racks into the data center and removes the unused racks from DC, when needed.
• Install the power PDU’s and server power connections.
• Install the wiring for new or existing servers, network, and storage devices.
• Hard reboot shut down/restore power to the Hardware install in data center.
• Configuration of Blade chassis and server, as required.
• Upgrade the firmware of servers, blade chassis as per OEM recommendation or best practice.
• Escort vendors, engineers, and visitors to the data center.
• Receive and manage the data center hardware (servers/network and storage) deliveries and update the asset register.
• Perform the physical audit as and when needed or ask for data center IT assets and ensure to get these
• updated in relevant assets registers, i.e. server now, inventories.    
• Support media (tape) handling operations, including loading and unloading into systems and libraries,
• inventory the tape transfer the tape to remote location and coordination support teams.   
• Unwrap/unbox Hardware and dispose of waste material.   
• Notify to the Facility and Support/ platform team if data center equipment (IT, Facility) are in an alarm state.
• Able to work in different shifts to support the 24x7x365 DC operation including On-call and weekends.
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• Driver License ‘B’ is MUST for Manual gear Cars, a resource needs to drive in between the Data Centers.