🌟 We’re Hiring: ISM Technician – London 🌟
Are you a tech-savvy professional with a passion for delivering top-notch IT support? Join our dynamic team in London and play a crucial role in keeping our technology running smoothly!
📍 Location: London
💼 Experience: 1–3 years in a similar IT support role
What You’ll Do:
- Deliver BAU Technology and Voice tasks with excellence.
- Lead IT relocation projects, audits, and preliminary works.
- Manage hardware inventory, requests, and receipts efficiently.
- Troubleshoot, configure, and deploy desktops, laptops, peripherals, and IP phones.
- Support office moves, events, and work-from-home setups.
- Monitor ticket queues and ensure timely resolution of requests.
- Provide exceptional customer-focused service across teams.
- Participate in Continuous Service Improvement initiatives.
What We’re Looking For:
- Strong knowledge of Windows OS, applications, and computer hardware.
- Experience with helpdesk call management systems.
- Understanding of Microsoft platforms, Networks, Security, WAN/LAN.
- Certifications like MCSA, A+, Network+, CCENT are a plus.
- Excellent communication, organizational, and problem-solving skills.
- Ability to thrive under pressure and meet tight deadlines.
- ITIL Service Support and Delivery knowledge is desirable.
- Experience in the financial industry is a bonus.
Why Join Us?
- Work in a collaborative, customer-focused environment.
- Opportunities to grow your technical skills and career.
- Be part of exciting IT projects and office-wide events.
✅ What Next?
If you’re ready for the next step in your IT support career, email your CV to prince.hoon@axiomtechnologies.com and mention "ISM Technician – London, UK" in the subject line.
