Position Summary
LINE Thailand is forming a new AI Team to accelerate the integration of Artificial Intelligence (AI) into LINE’s digital products and business solutions — including LINE Chat, Official Account (OA), LINE Ads, LINE Shopping, and other consumer and business services.
As the Head of AI & Innovation, you will lead the company’s AI transformation – shaping strategy, driving product integration, and embedding AI into the core of LINE’s ecosystem. This role combines technical leadership, strategic vision, and hands-on innovation, ensuring AI enhances user experiences, business performance, and product differentiation in Thailand’s fast-evolving digital landscape.
Responsibilities
Strategic Leadership
- Define and implement AI integration strategy for LINE Thailand, ensuring alignment with regional and global AI directions
- Build and lead a multidisciplinary AI Team of engineers, data scientists, and product experts, while closely collaborating with business teams
- Identify high-impact AI opportunities in personalization, automation, marketing, customer engagement, and monetization
- Work closely with LINE HQ and regional AI Teams to localize and deploy global and local AI initiatives for the Thai market
AI Product Integration & Development
- Lead the conception, development, and rollout of AI-powered features and innovations across LINE’s ecosystem (e.g., conversational AI, recommendation systems, ad optimization, etc.)
- Collaborate with Product and Engineering teams to develop AI-driven prototypes and proof-of-concepts for rapid testing
- Ensure AI initiatives meet performance, scalability, and ethical usage
Governance & Partnerships
- Establish frameworks for AI governance, responsible AI practices, and compliance with data privacy regulations
- Build strategic partnerships with technology providers to accelerate AI capabilities
- Continuously monitor global AI trends and emerging technologies, integrating relevant advancements into LINE’s AI roadmap
Team & Capability Building
- Build, lead, and mentor a high-performing AI Team capable of delivering across strategy, engineering, and product lines
- Promote a culture of innovation, agility, and data-driven experimentation
Qualifications
- 10+ years of experience in technology, product development, or data/AI strategy, ideally within in digital platform or consumer technology companies
- Strong technical foundation in Artificial Intelligence (AI), Machine Learning (ML), or Data Science with the ability to translate technology into business impact
- Proven experience leading cross-functional innovation or AI product teams
- Deep understanding of AI applications in messaging, digital marketing, and platform ecosystems
- Exceptional leadership, communication, and stakeholder management skills
- Advanced degree in Computer Science, Data Science, AI, Engineering, or a related field is preferred
- Professional fluency in English (Thai language is a plus)
Location
LINE Thailand Head Office, Gaysorn Tower, Bangkok
Note: Candidates not currently based in Thailand must be willing to relocate to Thailand for this role. LINE Thailand will provide relocation support for the selected candidate.
