Senior Quality Assurance Analyst in CANADA

Your next starring role begins here.

At Cineplex, the most powerful experiences start with people. Every movie, game, and live event is brought to life by the creativity, dedication, and passion of our team. With 156 theatres, over 1,600 screens, and approximately 73% of the Canadian box office, we are proud to be a leading force in Canadian entertainment. Our inclusive and collaborative culture makes room for your voice, your ambitions, and your life outside of work, so you can build a career that feels as rewarding personally as it is professionally.

If you are ready to make your mark in an environment where your contributions matter and your growth is celebrated, your next great role is waiting at Cineplex.

Who we need

Reporting to the Manager of Quality Assurance, we are hiring a Senior Quality Assurance Analyst to join our Product Development team. As our new Senior Quality Assurance Analyst, you will play a key role in ensuring the reliability, performance, and security of our digital ecosystem - including platforms that support Central Applications, HR, Finance, CRM Dynamics, ServiceNow, Exhibition, and LBE systems.

This is a remote role; however, the successful candidate will be required to work on-site at our Toronto office full time for the first four months, and then be available as needed for in person team meetings.

What’s in it for you

Enterprise impact. You will play a critical role in supporting and improving the enterprise technologies that power Cineplex - from HR and Finance systems to CRM and mobile applications. You will have the opportunity to contribute to the rollout of Salesforce and help shape QA processes that ensure reliability, scalability, and seamless integration across the organization.

Career development. This is an opportunity to deepen your expertise in automation, load, and security testing while developing a holistic understanding of enterprise systems. You will be part of a collaborative team that values ownership, continuous improvement, and shared success. You will be encouraged to take initiative, drive process enhancements, and build expertise in modern QA practices that can propel your career toward leadership or technical specialization.

What you will do:

• Lead. You will own and drive the QA strategy across multiple enterprise systems, including Central Applications, HR, Finance, CRM Dynamics, ServiceNow, Exhibition, and LBE platforms. You will oversee testing timelines, resources, and priorities while guiding the team on best practices, effective test design, and continuous quality improvement.
• Automate. You will design, develop, and maintain automated testing frameworks and scripts to ensure efficiency, accuracy, and consistency in validation. You will create, maintain, and execute automated test cases for functional, regression, integration, performance, load, and security testing, ensuring scalable solutions that align with business and technical objectives.
• Test. You will execute comprehensive testing across multiple platforms to validate functionality, performance, and data integrity. You will identify and document defects using bug tracking tools, clearly communicating findings and collaborating with development and business teams to drive timely resolution.
• Optimize. You will analyze testing results and quality metrics, such as defect trends, automation coverage, and test execution progress, to inform decisions and improve testing effectiveness. You will contribute to refining QA documentation, frameworks, and standards to enhance the maturity and efficiency of QA practices across the organization.
• Collaborate. You will work closely with cross-functional teams, including developers, product owners, and business stakeholders, to ensure comprehensive test coverage and alignment with enterprise objectives, as you support system integrations and enterprise transformation initiatives.

What you bring:

• The technical expertise. You bring strong QA expertise with automation, load testing, and CI/CD pipelines (preferably Azure DevOps), using tools such as Blazemeter, Robot Framework, Appium, or similar. Ideally, you have worked in QA for enterprise systems and CRM platforms such as Dynamics or Salesforce, with a solid understanding of SDLC, web-based architectures, and security testing.
• The ownership. You take accountability for outcomes, ensuring quality standards, timelines, and deliverables are met. You dig into root causes, flag risks early, and drive improvements that strengthen system reliability and performance.
• The initiative. You are proactive and curious, always looking for ways to refine frameworks, automate processes, and elevate QA efficiency. You bring forward ideas and lead change that enhances how testing is done across the organization.
• The collaborative approach. You communicate clearly and build strong relationships across teams. You thrive in a cross-functional, Agile environment balancing multiple priorities, sharing knowledge, and helping to shape QA best practices that raise the bar for quality across the enterprise.

Why build your career at Cineplex? We offer:

🌟 A culture that celebrates you.

Recognized as one of Canada’s Most Admired Corporate Cultures, we are guided by values of Teamwork, Innovation, and Excellence. You will join a collaborative environment that respects your individuality and supports your ambitions.

💼 Opportunities across the business.

Our work goes far beyond the big screen. From film and gaming to marketing, tech, finance, HR, and more, we offer diverse roles where you can grow your career with purpose and impact.

🍿 Perks that go the distance.

Company-wide social events, educational support, and competitive compensation and benefits that support your well-being and recognize your contributions.

🌱 A place to grow—and give back.

We invest in your personal and professional development with learning opportunities and the chance to participate in initiatives that give back to your community.

Explore your next role. Discover your place at Cineplex.

Apply now.

If you have 70% of what we're looking for and 100% authenticity and passion, express your interest here.

What you can expect from our interview process:

1. A virtual interview with a Talent Advisor to share your experience and interest in the role. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview.
2. A virtual interview with the Manager, Quality Engineering and other QA team members. This is both a technical interview and an opportunity to learn more about the team and company culture.
3. An in-person interview with the Manager Software Development for Enterprise Technology.

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment opportunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at jobs@cineplex.com

While we appreciate all interest, only those candidates selected for an interview will be contacted.

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