QA Lead

Role Description

QA Lead

Lead II Software Testing

Who We Are

UST HealthProof is a trusted partner for health plans, offering an integrated ecosystem for health plan operations. Our BPaaS solutions manage complex admin tasks, allowing our customers to prioritize members’ well-being. With our commitment to simplicity, honesty, and leadership, we navigate challenges with our customers to achieve affordable health care for all.

We have a strong global presence and a dedicated workforce of over 4000 people spread across the world.

Our brand is built on the strong foundation of simplicity, integrity, people-centricity, and leadership. We stay inspired in our goal to unburden healthcare and ensure it reaches all, equitably and effectively.

You Are

UST HealthProof is searching for a highly skilled and experienced QA Lead to join our growing team. The QA Lead will help in identifying the testing strategy and testing needs to implement UST HealthProof’s core-admin ecosystem for our Health plan customers. The QA lead will work directly with the Health Plan Customers, Business analysts, Internal development and product teams and other SMEs to define the scope of QA testing right for data conversion, configuration, and Integration. Candidate should have deep experience in HealthCare Payor domain especially with integrating Core admin platforms (Claims adjudication, enrolment, provider platforms) and excellent technical and communication skills and ability to engage as part of a team working both physically together and virtually. Typically associated with the performance of the position. Other relevant essential functions may be required.

The Opportunity

• Responsible for developing Testing plan for the core implementation including conversion, Configuration, and Integration activities for the Health Rules Payor implementation.
• Responsible for definition, planning and execution of testing efforts.
• Test lead should also be responsible for Test Data management activities including Test plan documentation, strategy design, Test case preparation, Test data identification and Execution plan.
• As a lead participate all design level activities and accuracy review meetings and project the points from testing standard.
• Designs and administers more complex portions of the testing process by understanding the core line of business need.
• Should be responsible for test results, presenting test results to customers and leadership to ensure implementation meets the quality of customer expectations.
• Should be responsible for maintaining the repository of testing results and execution status during the implementation phase.
• Test lead should be capable of analyzing complex systems requirements and helps in identifying root cause of the issue if it is reported on the core system implementation.
• Also responsible for identifying and documenting technical, systems and performance related defects and assists in providing solutions to resolve defects.
• Test lead should assist in preparing time estimates and justification for assigned tasks.
• As a Test lead be responsible for the maintaining testing timeline and delivery plan effectively within the given time by adhering the quality standards.
• As a QA lead, need to participate in planned meetings such as daily stand up, sprint planning and retrospective, release go, no-go meetings and present the QA point of facts.
• Develops comprehensive Test related documentation for all testing activities happening within the implementation
  
  

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What You Need

• Bachelor’s degree or higher in a related field
• 10+ years of relevant work experience in technology integrations
• 7+ years of work experience in QA leadership roles
• Experience in Test data management including Test plan and Test strategy documentation
• Experience in planning and time management skills for meeting project goal and implementation on time
• Solid experience of the healthcare industry is preferred
• Basic Data base knowledge is preferable. Application experience or similar related training; focusing on data analysis and/or data processing
• Experience with Healthcare domain
• Exposure to test management tools like Jira, Test rail etc.
• Exposure to Test automation tools
• Experience working in an onshore/offshore model is a must
• Experience working with HealthEdge applications like HealthRules Payor or GuidingCare is a plus
• Commitment to Customer and quality
• Communication skills with peers, customers, and partners including the ability to convey information effectively and efficiently
• Thrives in a dynamic, sometimes ambiguous environment and has a knack for quickly prioritizing needs and creating scalable processes and structure
• Comfortable in a fully remote environment that relies heavily on asynchronous written collaboration and communication
  
  

For This Role, We Value

• The ability to adapt quickly to a fast-paced environment
• Excellent written and oral communication skills
• Ability to collaborate with Customers teams and represent UST
  
  

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST HealthProof provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Remote

Compensation Range: $80,000-$100,000

Benefits

Full-time, regular employees accrue up to 16 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses. Certain regular employees may have the potential for quarterly incentive-based bonuses and or commissions depending on role. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

What We Believe

At UST HealthProof, we envision a bold future for American healthcare. Our values are the bedrock beliefs our organization holds dear. They not only define what our brand stands for but also serve as a compass guiding every action and decision.

Guiding Principles

These principles illuminate the path of ‘how’ we operate. They detail actions and behaviors we much embody to honor our values and achieve our goals.

• Simplicity
  
  

Simplifying complexity underlines everything we do—this approach is what makes us unique. We come with an open mind and straightforward approach, cutting our way to the core with measurable and actionable insights.

• Integrity
  
  

Integrity is our currency to build relationships. We believe in being open and honest. It is only natural when we have nothing to hide. It demonstrates that we are here to do the right thing, no matter who is watching.

• People-Centricity
  
  

Everything that we do reflects our deep bonds with peers and customers. These aren't mere transactions, but transformational ties. They shape our culture and decisions, affirming that our true value lies in the lives we touch and impact.

• Leadership
  
  

Taking ownership is about taking initiative, being in-charge and driving things to completion. It’s a brave choice to ‘own’ all aspects of our work, ensuring we take full responsibility for everything we handle.

Mission

A future possible only when health plans are free from administrative burdens so they can truly focus on what matters more – their members’ well-being.

Equal Employment Opportunity Statement

UST HealthProof is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.

UST HealthProof reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

#Healthproof

#CB

Skills

Test Data Management,Core Implementation,Test Case Execution