Service Manager ( Relocation) in ROMANIA

Job description

TASKS AND RESPONSABILITIES:

• Coordinate release and deployment management activities to ensure effective service management;

• Assist in supporting models and managing transition of projects and new services into the business-as-usual model;

• Make improvements to the release process on a regular basis, aiming for consistent, on-time delivery of high quality releases;

• Ensure quality is maintained throughout the service delivery process within area of release and deployment management;

• Coordinate and ensure quality of operational documentation review and delivery;

• Build and maintain strong relationships with operational peers to oversee and ensure all service lines are provided in accordance to Service Level Agreements (SLAs).

• Coordinate and align release management activities in the context of the implementation of the Interoperability Roadmap

EDUCATION REQUIREMENTS

:• Minimum 4 years of relevant education after the secondary school

.
EXPERIENC

E:• Minimum 4 years of IT professional experienc

e;• Minimum 2 years of relevant professional experience in release and deployment management, including DevOps activities and/or transition into operations activitie

s.
Qualifications, Knowledge and Ski

lls• Certification in ITIL/ITIL V3 or V4 Foundation and/or ITIL Speciali

st;• Certification in DevOps Fundamentals or Foundati

on;• Certification in Prince 2 and/or Agile methodologies is considered an ass

et;• Good understanding of the software development lifecyc

le;• Working experience in continuous integration and continuous delivery is considered an ass

et;• Interpersonal skills and problem-solving abiliti

es.


Level :

SeniorDelivery mode : Near Site (Strasbourg, F

rance)Deadline 01