About Cezanne
We're Cezanne - nice to meet you!
Cezanne is the leading UK-headquartered provider of modern, Cloud HR and Payroll software and services for UK and international businesses. Trusted by thousands of HR and Payroll professionals across virtually every business sector, our systems liberate users from everyday admin and makes it easier for companies to connect, engage, manage, compensate, develop and retain their people wherever they are.
With a history of double-digit revenue growth every year, we have ambitious plans to achieve more! Our aim today, as it always has been, is to provide forward-thinking HR and Payroll solutions backed by amazing support and a collaborative culture that helps our people and business thrive.
About The Role
We're looking for a hands-on engagement and projects manager who loves working directly with customers and improving business processes and reporting. You'll be a primary driver guiding successful HR & Payroll software implementations for UK-based organisations, supporting clients from project launch through to employee go-live and early adoption phases, whilst also shaping internal playbooks, reporting, and helping improve cross-functional ways of working.
What you'll do
What a Typical Week Looks Like
Customer delivery (60%)
- Own and maintain project plans and governance cadence with clients: scope, timeline, risks, dependencies, and stakeholder communications
- Align with internal delivery teams from HR, Payroll and Technical Integration teams to ensure a smooth flow through key project phases
- Ensure transition of relationship management to appropriate engagement stakeholders throughout early stage client lifecycle
- Assist at pre-sales stage to help scope incoming project complexity and build understanding within prospects as to project methodology
Building the machine (30%)
- Create and refine governance documentation and playbooks for projects, building templates, improving project plan methodologies and tracking processes
- Help ensure consistency in reporting on ongoing projects for operational cadences and assist functional leads with forecasting for pipeline resource allocation
- Assist with internal training to support light-project methodology practices
Cross-functional collaboration (10%)
- Provide feedback and insight from customer engagements to wider business functions through reporting and direct sessions (for instance product insight and feedback, or developing processes with Sales for prospects)
- Producing dashboards and reporting content for operational and executive reviews
Skills And Experience Valued In The Role
- 2+ years of project management or implementation experience, ideally in SaaS HRIS/Payroll or adjacent B2B software
- Strong client-facing skills with the ability to translate complex concepts into simple, outcome-focused plans
- Comfortable and adept with different project methodologies and building concise reporting summaries
- A confident facilitator, capable of guiding various stakeholders and personas through project phases and dealing with queries, issues and escalations
- Experience delivering multiple concurrent SME projects with short timeframes
- Tools: experience with project, collaboration and CRM tooling
Nice to have
- Working knowledge of UK HR and Payroll processes and practices
- Professional certifications (APM, PMP, AgilePM, PRINCE2 Scrum)
- Background in HR, Payroll, or People Operations
- Experience working with distributed teams and remote/hybrid environments
Don't meet all the requirements? If you think you would still represent a good fit and have relevant experience we'd still love to hear from you.
Our recruitment process - what to expect
- CV and cover letter review
- Initial Call (20 mins) - A quick phone conversation to learn more about your experience and interest in the role
- Task + Interview - A short practical exercise and panel discussion
- Final Stage Interview - An online Teams interview with the Director of Customer Teams and a senior business leader
- Culture Call - A final conversation to make sure we're the right match
Perks of working with us
- 28 days annual leave + bank holidays
- A day off for your birthday
- £250 working from home budget
- Health Insurance, Life Assurance, and Income Protection
- Employee assistance program
- Buy and sell annual leave
- A culture built on flexibility and trust
- Regular social events, remotely and in person
