Position Description
The main purpose of the HR Associate is to provide support to the Head of HR – South East Asia and Senior HR Business Partner based in Singapore. The position performs a variety of human resources duties in mainly Singapore and across the South East Asia (SEA) region as needed. This will include providing HR support in workforce planning, reward and recognition, manage the recruitment, selection and induction of new staff, be involved in terminations and exit procedures, provide general policy advice on employment related matters, participate in regular performance review as well as ad hoc projects.
This, like all roles within CITIC CLSA’s HR team is a hands‐on role and requires the ability to multi‐task while maintaining a keen eye for detail and a commitment to quality, timeliness and first class client service.
Key Areas of Responsibilities
HR Relationship Management
- Co‐ordination of HR services, projects and activities within client groups as required.
- Establish, develop and maintain positive and highly functioning client relationships.
- Answering general policy and procedure enquiries.
Recruitment Joiner and Transfer Process
End to end management and execution of the recruitment, joiner, and transfer process, including:
- Posting jobs on the Careers site and external job platforms as required.
- Engaging recruiters and ensuring terms of business are agreed and work closely with Talent Acquisition team to onboard new recruiters (if required).
- Advising managers on the hiring process and assisting to secure all appropriate approvals.
- Scheduling and coordinating interviews on behalf of managers, and conducting interviews as required.
- Preparation of offer letters and all other documentation.
- Ensuring appropriate pre‐employment checks are completed, thoroughly reviewed, issues resolved and signed off in a timely manner.
- Management of the relocation process, ensuring relocations are executed efficiently and effectively in accordance with company policy.
- Liaison with Compliance and other departments as required for the onboarding of new and transferred staff.
- Ensuring joiner documentation and audit trails relating to new joiners are complete.
- Delivering joiner inductions for own client groups as needed.
Leaver Process
- Providing advice to managers on termination processes and leaver administration.
- Co‐ordination of termination process, including ensuring all paperwork is correct and processes are followed to ensure the business is protected from loss and disruption.
- Conducting exit interviews, and ensuring exit statistics are captured for all staff voluntarily resigning.
Correspondence and Documentation
- Ensure that the appropriate correspondence is in place to confirm key employment milestones such as probation confirmation, salary confirmation, promotion letters, contract extensions, etc. with the assistance of HRBP support.
- Ensuring confidential invoices are processed in a timely manner.
- Maintenance of Org charts, Role Overviews and Job Descriptions.
- Completing all other administrative elements supporting the Client Relationship / Generalist HR function.
Learning & Development
- Ensure HR mandatory training are administered and monitor attendance.
- Co‐ordinate and arrange in house training sessions as required.
- Ensure all training attendance is tracked and recorded.
Compensation & Benefits
- Complete robust job matching for salary surveys as required.
- Bonus checking and coordinating the efficient and effective distribution of Total Compensation statements within the relevant client groups (in conjunction with the project lead and C&B team).
- Support and execute the bonus communication process in region of responsibility.
Reporting tasks
- Ensure all regular reporting are completed with the appropriate level of detail and within time deadlines e.g., recruitment activity, work permit expiry, contract expiry, probation expiry, leave reports, etc.
Team support
- Providing back up cover for other team members as required.
- Assisting with internal team training and continual improvement processes as required.
- Leading by example and providing support and guidance to the wider HR team.
Accountabilities
- Ensuring full service HR support is provided to all clients the role comes into contact with.
- Ensuring all work is presented accurately, usefully, and in a timely manner.
- The timely and accurate completion of tasks, processes and assigned projects.
- Ensuring confidentiality and integrity of employee information is preserved at all times.
Requirements
- Minimum 5 years relevant HR generalist experience, ideally from Banking and Finance industry.
- Degree qualified.
- Self‐starter, strong analytical skills and high attention to detail.
- Enthusiastic, positive, proactive, team player, willing to roll up the sleeves to get the job done.
- Intermediate to advanced computer skills especially in Excel (Formula / advanced Spread sheeting).
- Client service oriented.
- Excellent command of English ‐ written and verbal.
- Ability to converse in Mandarin will be an advantage.
- Experience in using Workday system will be an advantage.
