Mayvue is a fast growing software company specializing in infrastructure asset management solutions for transportation agencies. The many offerings that empower State DOTs, local agencies, and engineers to make smarter decisions through modern, secure, and easy to use technology.
As the product owner, you will own the Scope or the “What” in delivery, overseeing Service Units solutions. You’ll work closely with delivery teams, including project managers, engineers, operating at intersection of product strategy, client services, and delivery.
This role ensures that Service Unit work plans (training, configuration, integrations, and support) are prioritized effectively, aligned with agency needs, and executed to deliver measurable value. The Product Owner will collaborate with internal teams, and client stakeholders to ensure successful outcomes.
This position is 100% remote with Mayvue's office in Pittsburgh, PA.
Responsibilities
Product Strategy & Roadmap
- Define and maintain the vision and roadmap for Service Units
- Translate agency requests and business needs into clear, actionable Service Unit work plans
- Identify opportunities to expand offerings and enhance client outcomes
Service Unit Ownership
- Manage scope and utilization of Service Unit allocations aligning to priorities for client agencies
- Align Service Unit activities with guidelines, ensuring proper use (e.g., configuration, data mapping, training, integration) while avoiding scope outside intended use
- Track Service Unit expenditures and communicate value delivered to clients
Intake, Backlog Ownership, Prioritization & Delivery
- Partner with project managers and leadership to validate requests, confirm priorities, and maximize alignment to business goals and strategy
- Own and prioritize the backlog of Service Unit deliverables (training, technical planning, integration, data conversion, report customization, etc.) Thoroughly capturing and refining customer needs and requirements
- Write clear user stories and acceptance criteria for Service Unit tasks
- Partner with project management, engineering, QA, and contractors to align scope, estimates, risks and milestone to ensure timely and high-quality delivery
- Participating in Agile Ceremonies (standup, refinement, demos, retros) as the voice of the customer
- Support Change Control by raising and validating scope changes
- Define test plans, UAT, and obtain customer validations
Customer & Stakeholder Engagement
- Serve as the connection between stakeholders, customers, and delivery teams. Ensuring that needs are understood and prioritized
- Translate customer requirements into epics, features, and user stories
- Work with state DOTs, local agencies, and internal teams to gather requirements and feedback
- Communicate and capture progress, risks, and outcomes tied to Service Unit work
- Ensure approvals are obtained when Service Units are applied to enhancements or code-related work
Continuous Improvement
- Monitor Service Unit effectiveness, identify usage trends, and recommend improvements
- Contribute to cross-agency knowledge sharing on Service Unit best practices
Qualifications
- 3–5 years of professional experience in a role such as project manager, business analyst, or other client facing delivery focused work
- Demonstrated ability to translate business needs into actionable tasks/stories/requirement
- Strong organizational skills with experience managing competing priorities and deadlines
- Strong knowledge of Agile/Scrum practices and backlog management
- Excellent communication skills, with ability to bridge agency, contractor, and internal team discussions
- Proven ability to balance competing priorities, manage Service Unit consumption, and deliver measurable outcomes
- Experience with tools like Jira, Confluence, Azure DevOps, or similar
Benefits:
- Unlimited PTO
- Life Insurance at no cost to employees
- Short-term and long-term disability at no cost to employees
- Paid maternity and paternity leave
- Healthcare insurance (Premiums are partially paid for by Mayvue)
- Dental and vision at no cost to employees and dependents
- Optional supplemental life insurance
- Receive $1,000.00 per year for Continuous Learning Allowance
- Receive 1 day paid per year as a Community Service Allowance
- Onsite gym in Pittsburgh office
- Health Savings Account and Dependent Care Flexible Savings Account
- Employer contributions to your 401(k) up to 50% of contributions on the first 5% deferred
- Have your favorite snacks and beverages when you work in our Pittsburgh Headquarters
- Hybrid/remote work available
- Flexible schedule
Mayvue provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Powered by JazzHR
w0JoFrQVPM
