Job Summary
Job Description
At K&L Gates, we are looking for smart, imaginative and hard-working people with diverse backgrounds, experiences and ideas to join us. Perhaps our search for talented visionaries and your search for important and impactful work lead to the same place.
We are seeking a Cloud Platform Engineer to join the firm. The IT Cloud Platform Engineer is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software related to the firm’s cloud infrastructure. This individual is responsible for the administration, troubleshooting, and provisioning of the Microsoft Azure tenants that are in use. In addition to these core responsibilities, the Cloud Platform Engineer’s responsibilities include working with Network and Security teams to provide the correct configuration for the systems this position is responsible for. Candidates must be self-starters who possess the ability to work independently and as part of a team. Excellent communication skills and a commitment to providing the highest quality client service are strongly recommended.
Essential Duties
- The daily make up of tasks can change depending on department priorities.
- Provides third level technical support for cloud operations to the global service desk, IT application/operations teams, project teams, and various administrative or legal teams.
- Provides system administration, support and helps improve the manageability and effectiveness of the firm’s global cloud environment.
- Remain current on industry developments, best practices, and recommendations, by communicating with peers, vendors and industry experts.
- Adheres to privacy, legal, security policies and firm standards.
- Assess risks and impacts arising from a business disruption and make decisions and determine actions independently and expediently to eliminate those risks and ensure the continuity of business.
- Understanding of firm and industry best practices and business requirements in order to gather data for analysis by conducting interview and independent research.
- Ensure that systems achieve 100% uptime 24/7/365 operational availability.
- Responsible for writing Powershell scripts to improve performance, resolve issues and automate processes.
- Adherence to the firm’s change management policy. Represent team changes in weekly Change Advisory Board meetings to answer questions from the broader team in regards to scope, impact, and timing.
- Analyzing, planning, testing, and implementation of Active Directory and Windows server and storage infrastructure
- Act as a resource to support all technical projects assigned by the Technical Services group
- Performing root cause analysis on systems issues and determine recommended solutions to resolve problems.
- Determine and decide when to escalate problems to vendors and ensuring resolution and reporting of resolution to stakeholders.
- Test and maintain business continuity and disaster recovery solutions, processes and procedures as requested.
- Maintaining documentation of processes, procedures, troubleshooting guides and change management logs.
- Flexible to work outside of normal business hours as required.
Experience Skills Required
- One (1) or more years experience with hands-on administrative and troubleshooting activity for Microsoft Azure
- One (1) or more years of Microsoft technology experience including m365 (formerly known as O365).
- Three (3) or more years of Microsoft Windows Server Administration.
- Team player that works well in a team environment but can also work independently as needed.
- Programming/Scripting experience with Microsoft PowerShell.
- Microsoft Windows 10 Operating System - macOS is not required but considered a plus
- Strong planning and analysis skills
- Strong documentation skills
- Excellent communication and interpersonal skills
Additional Abilities Required
- Advanced understanding of basic networking concepts
- Excellent analytical and problem-solving skills.
- Ability to effectively multi-task and adapt to changing business priorities.
- Ability to grasp new technology concepts quickly.
- Ability to work on an on-call rotation, support 24/7 environment and work flexible hours as needed.
- This job operates in an office setting and is largely sedentary, requiring the routine use of a computer and other standard office equipment.
- The ability to lift/move computer equipment may be required.
Compensation Salary $98,000 - $183,000
The compensation salary for this position will be determined during the interview process and will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors.
About The Firm
K&L Gates is a fully integrated global law firm with lawyers located across five continents in more than 40 offices. We have experienced dramatic growth in the past decade and now rank among the largest U.S. based law firms in the world. We take pride in constantly striving for innovation, imagination and an entrepreneurial spirit. We come up with big ideas and then roll up our sleeves to get the job done, guiding our clients through their most complex issues in a variety of industry sectors and across multiple regions of the world.
The industry recognition the firm has garnered emanates from the foundation of a global community aligned on behalf of our clients. The people at K&L Gates are committed to working together to create a legacy for each other, the firm, our clients, and the communities in which we serve. We thrive in an inclusive and socially conscious environment that embraces diversity and takes a holistic approach to the career evolution of all our professionals.
For more information or to view other job opportunities, please click here to go back to our careers page.
Notice: We participate in E-Verify in certain Firm locations for purposes of verifying employment eligibility.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Benefits
K&L Gates offers our personnel a comprehensive suite of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time personnel include:
- Medical/Prescription Drug Coverage (including a Health Savings Account feature)
- Back-up Child/Elder Care and access to a caregiving concierge
- Dental Insurance
- Wellness Program
- Vision Insurance
- Pre-tax Commuting Benefits
- 401(k) Retirement Plan and Profit Sharing
- Business Travel Accident Insurance
- Short- and Long-term Disability Protection
- Pet Insurance
- Life Insurance (including Basic, Supplemental, Spouse, Child, and Accidental Death and Dismemberment)
- Health Advocacy Services
- Paid Time Off (25-30 days per year)
- Identity Protection/Restoration and Fraud Insurance
- Parental Leave (18 weeks of which 6 are paid; short-term disability may provide additional paid time off)
- Student loan refinancing options and access to a student loan concierge service
- Paid Holidays (12)
- Addiction Resources
- Family Building Benefits
- Breast Milk Delivery and Lactation Support Services
- Flexible Spending Accounts
- Employees also may be eligible to receive bonuses and certain expense reimbursements
- Employee Assistance Program
- Professional Development and CLE Credit Opportunities
- 529 Deductions
- Relocation
- Accident Insurance
- Employee Referral Program
- Critical Illness Insurance
- Hybrid/Remote Work Opportunities
- Hospital Indemnity Insurance
- Perks including: Technology, Entertainment, and Travel Discount Programs
- Bereavement Leave
- All other benefits (such as leaves of absence) required by law
EQUAL EMPLOYMENT OPPORTUNITY
The Firm is an equal opportunity employer. It is the policy of the Firm that employment decisions shall be based on merit, qualifications and competence. Employment practices will not be influenced or affected by virtue of a person’s race (including traits associated with race, including hair texture and protective hairstyles such as afros, braids, locks, and twists), religion, creed, color, national origin, ancestry, citizenship, physical disability, mental disability, medical condition, genetic information, marital status, sex, pregnancy, childbirth, breastfeeding, gender, parental status, gender identity, gender expression, sexual orientation, age, familial status, domestic violence victim status, military and veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy governs all aspects of employment including, without limitation, recruiting, hiring, compensation, benefits, promotion, assignment, and dismissal. In addition, it is the Firm’s policy to provide an environment that is free of prohibited harassment of any kind including, without limitation, that which is based on sex, race, age, disability, ethnic background, or any other category protected by law (including the categories listed above). The Firm complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please contact askHR@klgates.com .
