RELOCATION ASSISTANCE: Relocation assistance may be available
CLEARANCE TYPE: Secret
TRAVEL: Yes, 10% of the Time
Description
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and secure technological solutions to enable strategic objectives. We’re looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we will support yours of expanding your personal network and developing skills, whether you are new to the field or an industry thought leader. At Northrop Grumman, you will have the resources, support, and team to do some of the best work of your career.
Responsibilities
Northrop Grumman Mission Systems is seeking a Windows Systems Administrator to join its Classified Solutions team in Baltimore, MD. Please note that the selected candidate will be required to work on-site, full-time, at our Linthicum, MD campus, and that this is
not a remote work opportunity. Responsibilities will include but not be limited to the following:
- Provide first-level support to users experiencing technical issues with hardware, software, and network systems.
- Create, modify, and delete user accounts to include password resets and RSA token pin recovery.
- Diagnose and resolve technical problems, guiding users through step-by-step solutions.
- Log and track all support requests in the helpdesk system, ensuring timely resolution and follow-up.
- Assist users with setting up and configuring computer systems, applications, and peripherals.
- Maintain accurate records of support requests, solutions, and user interactions.
- Perform routine maintenance tasks, such as software updates.
- Work with other IT staff to escalate complex issues and implement solutions.
- Provide excellent customer service, ensuring users are informed and satisfied with the support provided.
- Exhibit good communication skills, an energetic approach, and patience with customers.
- The selected candidate should thrive in a fast-paced work environment with high expectations, significantly diverse assignments, and collaborative/team settings across all levels.
Basic Qualifications
- Associate's degree with 4 years of relevant experience, or a Bachelor's degree with 2 years of relevant experience; a High School diploma or equivalent with 6 years of relevant experience may be considered in lieu of a completed degree
- Applicants must have an active DoD Secret level security clearance (at a minimum), to include a closed investigation date completed within the last 6 years, or must be enrolled in the DoD Continuous Evaluation Program (CEP), in order to be considered; the required security clearance must be maintained as a condition of continued employment.
- Candidates must have the ability to obtain, and maintain, access to Special Programs as a condition of continued employment
- Must have a DOD 8570 IAT Level II (or higher) certification (example: Security+ CE); maintaining the required certification will be a condition of continued employment.
- Must have Windows Operating Systems support experience.
- The ability to lift 40 pounds
Preferred Qualifications
- Bachelor’s or Master’s degree in IS related field.
- Experience operating under and managing systems within NISPOM Chapter 8, DCID 6/3-ICD 503, RMF, STIG, JAFAN, or JSIG information system environments.
- Experience installing, configuring, and maintaining computer hardware in a networked environment.
- Understanding of basic networking, including subnets, routing, and VLANs.
- Experience with Windows AD, LDAP, and VMWare.
- Scripting experience.
- Experience with deploying STIGs.
- Experience operating under, and managing systems within, NISPOM Chapter 8, DCID 6/3-ICD 503, RMF, STIG, JAFAN, or JSIG information system environments.
- Ability to communicate effectively.
- Experience with the creation and deployment of system images in an enterprise environment.
- Experience with Certification & Accreditation process.
- Experience with creating SOPs.
We offer flexible work arrangements, phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly team environment. Our Employee Resource Groups (ERGs) offer opportunities to be a friend, be active, be a volunteer, be a leader, be recognized, and to be yourself. At Northrop Grumman, we are on the cutting edge of innovation. Our diverse portfolio of programs means there are endless paths to cultivate your career. We also offer exceptional benefits/healthcare, a 9/80 work schedule, and a great 401k matching program. Come join us!
Primary Level Salary Range: $77,600.00 - $116,400.00
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
