Head of Retail Technology
Location: This is a Hybrid role anchored in the Los Angeles, CA area headquarters; relocation package may be offered.
Overview
We are seeking a forward-thinking Head of Retail Technology to lead the strategy, modernization, and delivery of systems that power the omnichannel business for a major retailer. This leader will oversee the technology that is paramount to the company- the store technology, ecommerce platforms, merchandising and supply chain systems, and enterprise applications—ensuring that every channel is connected, seamless, and future-ready.
The ideal candidate is a retail-savvy technology leader with experience spanning store systems, merchandising applications, ecommerce, and supply chain technology. You combine technical depth with business acumen, and you thrive at the intersection of strategy, execution, and cross-functional collaboration.
Key Responsibilities
- Technology Strategy: Define and execute the roadmap for retail technology, aligning with overall enterprise and merchandising priorities.
- Retail Systems Leadership: Oversee the design, deployment, and optimization of POS, merchandising, planning, PLM, supply chain, and ecommerce systems.
- Omnichannel Integration: Partner with merchandising, store operations, and supply chain leaders to enable real-time inventory visibility, seamless cross-channel experiences, and improved decision-making.
- Enterprise Transformation: Assess current platforms and integrations, identify gaps, and lead modernization initiatives including system upgrades, cloud migrations, and API-driven connectivity.
- Team & Talent Leadership: Build, coach, and inspire high-performing engineering and application development teams across multiple domains.
- Innovation & Modernization: Introduce emerging technologies such as AI, cloud-native services, and automation to enhance customer experience and operational efficiency.
- Vendor & Partner Management: Oversee relationships with platform providers and system integrators (SAP, Oracle Retail, Blue Yonder, Salesforce Commerce, Workday, etc.), ensuring value and innovation.
- Governance & Compliance: Ensure that systems meet enterprise architecture, security, regulatory, and governance standards.
- Change Leadership: Lead adoption of new platforms and tools across the organization through communication, training, and alignment with business stakeholders.
Qualifications
- Bachelor’s degree in Computer Science, Engineering, or related field; Master’s preferred.
- Extensive experience leading retail technology or omnichannel systems in a large-scale retail or consumer-focused organization.
- Proven track record in application development, enterprise platforms, and store systems leadership.
- Deep understanding of retail processes: merchandising, planning, supply chain, and store operations.
- Hands-on familiarity with major retail technology platforms such as SAP, Oracle Retail, Blue Yonder, Anaplan, Workday, Salesforce Commerce, and modern POS systems.
- Experience with cloud platforms, APIs, and modern application development/integration practices.
- Demonstrated ability to lead enterprise-scale technology transformations and deliver measurable business outcomes.
- Strong leadership, vendor management, and cross-functional partnership skills.
