Client Success Manager in United State

Note: This is a remote opportunity.

Start a new career as a Client Success Manager with Procare HR!

At Procare HR, we're on a mission to transform workforce outcomes for care providers through our industry-focused HR services model. We offer comprehensive HR services, including payroll processing, benefits administration, workers compensation management, and general HR support. Our core values drive our culture, emphasizing positivity, curiosity, accountability, gratitude, and growth.

Why choose Procare HR? 

• Salary is $75,000 - $90,000/year | Credit given for experience
• Great Benefits Available
• This is a fully remote opportunity with occasional travel requirements

How you will make an impact: 

As a Client Success Manager at Procare HR, you'll be the primary point of contact for your clients, managing their accounts, overseeing data and services, and ensuring they have the support they need. This position assists our clients in maximizing their UKG and HR systems, helping to ensure that they are able to streamline their operations. Suppose you have experience in benefits technology, HRIS systems, and payroll administration, and you’re eager to apply that expertise in customer engagement. In that case, this role might be the perfect fit for you!

• Bachelor's degree in business administration, Human Resources, or a related field.
• Minimum of 3 years of experience in client or account management role. 
• Minimum of 3 years of experience HR functions such as payroll administration, benefits technology, or HRIS systems.
• 2 years of experience in senior living.
• Proficiency in HRIS platforms, including UKG Ready.
• Proficiency in CRMs (especially Salesforce) to manage customer data and projects.
• Experience in PEO/HR Shared Services (Preferred). 

Benefits Available: 

• Health insurance with company paid premium for employee only coverage
• FSA and HSA options available 
• Company paid dental insurance for employee only coverage
• Company paid life insurance
• Company paid short- and long-term disability insurance
• A 401K plan with company match and safe harbor contribution
• Paid Time Off
• Additional ancillary benefits including Vision, Critical Illness, Voluntary Life/AD&D, and Accident