Engagement Analytics Manager
The University of Bath is committed to creating a supportive, inclusive environment where students can thrive. As part of our strategic focus on student wellbeing and success, we are investing in data-driven approaches to proactively identify and support students who may be at risk of disengagement.
We are seeking an Engagement Analytics Manager to lead the implementation and development of our new student engagement analytics system. This is a pivotal role that sits at the intersection of student support, data insight, and institutional change.
About The Role
This role offers a unique opportunity to influence how the University supports its students, using technology and data to make a meaningful impact on their academic journey and wellbeing.
Key Highlights Of The Role
- Lead the rollout and optimisation of a university-wide engagement analytics system, becoming the expert user and champion for its adoption as well as providing line management to the Engagement Analytics Systems Administrator.
- Shape policy and practice around student engagement and wellbeing, using data to inform proactive support strategies.
- Collaborate across departments to train staff, build understanding, and embed the system into everyday operations.
- Analyse trends and generate insights to improve student outcomes and drive continuous service improvement.
About You
We’re looking for someone who is passionate about using data to improve student outcomes and who thrives in collaborative, change-focused environments. You’ll bring a mix of technical expertise, strategic thinking, and a student-centred approach to help shape how we support engagement and wellbeing across the University.
You Will Have
- a degree-level qualification or equivalent experience, demonstrating your ability to work at a strategic and analytical level.
- experience managing or using engagement monitoring systems, ideally within an education or student support context.
- strong data analysis and IT skills, with the ability to interpret large datasets and produce meaningful insights and reports.
- excellent communication and relationship-building skills, enabling you to work effectively across diverse teams and with external partners.
- experience delivering training and supporting system adoption, with a proactive and inclusive approach to engaging staff.
- a good understanding of the challenges students face, and a commitment to improving their experience through data-informed support.
- resilience and initiative, with the ability to manage competing priorities and drive continuous improvement.
Further information
This is a new role which is offered on a 3-year fixed-term basis.
For an informal discussion about the role please contact Steven Lawrence, Deputy Director, Student Access and Advice at sgl21@bath.ac.uk.
A Basic DBS check is required for this role.
We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.
We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff.
What we can offer you
Benefits
We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:
- Free counselling services through Health Assured
- Cycle to work scheme
- Electric vehicle salary sacrifice scheme
- Staff discount at Team Bath gym
- Staff discounts on postgraduate tuition fees
- Staff discount on language courses
- Generous employer contributory pension schemes
- Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
- A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
- Free entry to the Holburne Museum in Bath
- Local discounts and more
- A family-friendly workplace
- An excellent reward package that recognises the talents of our diverse workforce
- Relocation allowance
- Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses
Find out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us X and LinkedIn.
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Further Details
- Job Description & Person Specification
- Terms and Conditions of Employment
Right To Work In The UK
We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage.
Anonymous shortlisting
We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.
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