Référence
1698/GAT/2609
Date de démarrage
Novembre 2025
Localisation du poste
Ottawa (remote)
Durée
Permanent
Description
We are looking for an Intermediate (Level 2) System Administrator. This is a remote role open to candidates based in Canada only.
Tâches
Compliance & Governance
- Provide guidance on technical and procedural requirements to comply with internal guardrails and playbooks.
- Ensure alignment from both implementation and documentation standpoints.
Administration & Support
- Administrate, implement, configure, and support Microsoft Azure and M365 services such as SharePoint, OneDrive for Business, Intune, and others.
- Provide technical services including troubleshooting and resolving issues related to Azure and M365.
- Assist and support other IT teams with M365 and Azure service needs and integrations (e.g., Power Automate, PowerApps).
- Build PowerShell scripts or use automation tools to manage Azure and M365 configurations.
- Upgrade M365 E3 licenses to E5, including all related configurations and tasks.
- Perform operational tasks such as reviewing access logs, managing user access (e.g., blocking/unblocking users outside Canada), and responding to requests (e.g., retrieving and granting access to documents and folders in Azure, M365, SharePoint).
Knowledge Transfer
- Provide knowledge transfer, coaching, and/or training employees to enable them to perform similar work across the organization.
- Develop and deliver all relevant materials including change processes, risks, action items, issues, resolutions, solutions, and decisions for knowledge transfer purposes.
Documentation & Reporting
- Prepare and submit weekly timesheets, status reports, and work plans.
- Develop documentation such as requirements, feasibility studies, cost estimates, design specifications, and technical recommendations.
- Gather IT requirements, analyze information, provide recommendations, and document results.
- Analyze and recommend solution alternatives and options.
Deliverables
- MS Azure and M365 configurations to enable, manage and control access to new features/functions/ MS Azure and M365 MS Apps/Suite, upgrade MS Azure and M365 from E3 to E5 version as internal recommendations, performing MS Azure and M365 related operational tasks upon requests.
- Create and provide all supporting material/documentation created for the purposes of knowledge transfer related to the point above and related �a)�.
- Weekly timesheets and status updates, including work performed during the reporting period and work planned for the next period (on projects and operations/tickets), unless otherwise specified by the Authority.
- Other relevant documentation as specified by the Authority, such as:
- Operational procedure documents.
- Documentation on issues with its solutions or recommended solutions.
- Recommendations for improvement.
- Implementation and configuration documentation.
Exigences
- Valid Reliability clearance mandatory
- Within the last ten (10) years, must have a minimum of five (5) years of experience as a System Administrator
- Within the last five (5) years, must have a minimum of tree (3) years of direct, hands-on experience in the administration, support, and optimization of Microsoft 365 and Azure environments. This experience must encompass both:
- Cloud infrastructure and services: Including, but not limited to, Azure Active Directory, Microsoft Intune, Exchange Online, SharePoint Online, Microsoft Teams, and Microsoft Defender.
- Identity and endpoint management: Including device compliance, conditional access, identity protection, and user lifecycle management.
- Must have a thorough experience in Microsoft 365 cloud service migrations and configurations, including the implementation of security and access control policies across Exchange Online, SharePoint Online, Teams, and Azure Active Directory.
- Ability to deliver hands-on training and documentation to internal IT staff.
- Experience developing materials covering change processes, risks, action items, and resolutions.
- Proven ability to coach and train internal IT staff for solution sustainability.
- Demonstrate knowledge of Microsoft 365 security control baselines, with specific experience aligning configurations to internal security requirements, including Cloud Guardrails and standards.
- Max points for 2 years of experience
- Demonstrate advanced expertise in Microsoft Purview compliance solutions, including hands-on experience with Data Loss Prevention (DLP), eDiscovery (Standard and Premium), Information Protection, and Insider Risk Management.
- Max points for 2 years of experience
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