Welcome to Aventiv! Please watch this brief video to find out if this is the place you want to be!
Aventiv Technologies – Where your future awaits - YouTube
Job Purpose
The Business Systems Director will play a critical role in driving the strategic direction and implementation of our business systems to support our company's growth and operational excellence. This role will serve as a transformation agent with a high sense of operational excellence an ever-improving business experience.
THIS IS A 100% REMOTE POSITION. **With up to 10% travel**
- Employee Referral Bonus Eligible
Responsibilities
Essential Duties:
- Leads the Technology Steering Committee to prioritize enterprise application initiatives.
- Provide direction and develop plans for the tactical and strategic integration of Enterprise Applications to allow the business to run more effectively.
- Provide leadership and direction to the IT team, fostering a culture of collaboration, innovation, and continuous improvement.
- Implement processes, techniques and tools that optimize the effectiveness of the team and result in quality deliverables.
- Demonstrate the kind of leadership that helps to ensure retention of existing employees while achieving high levels of productivity.
- Evaluate performance and completion of initiatives including performance of the project team members.
- Manages the use of external resources as needed for project implementations and systems maintenance/upgrades.
- Provide technology solutions that improve the quality and efficiency of existing business processes and tools.
- Lead the analysis, design, development, and implementation of enhancements and customizations for enterprise applications.
- Collaborate with business stakeholders to gather requirements, define solutions, and prioritize development efforts.
- Ensure adherence to best practices, standards, and guidelines for application development and integration.
- Develops and maintains project plans for assigned projects involving multiple resources and/or systems.
- Works with project teams to make or review decisions for design, technology and workflow alternatives to ensure technical and/or business requirements are met in the most efficient and productive manner.
- Analyze business requirements in order to contribute to technology design and enhancement of products.
- Oversee the day-to-day support and maintenance of enterprise applications, ensuring the availability, reliability, and performance of critical systems.
- Manage incident and problem resolution processes, coordinating with internal teams and external vendors as needed.
- Implement monitoring and alerting mechanisms to proactively identify and address issues before they impact users.
- Manage incident and problem resolution processes, coordinating with internal teams and external vendors as needed.
- Implement monitoring and alerting mechanisms to proactively identify and address issues before they impact users.
- Manage relationships with third-party vendors and service providers, including software vendors, consultants, and support providers.
- Negotiate contracts, review service level agreements (SLAs), and monitor vendor performance to ensure compliance with agreements and standards.
- Identify opportunities for process improvements, automation, and optimization of enterprise application support processes.
- Implement tools and methodologies to enhance efficiency, productivity, and user satisfaction.
- Foster a culture of innovation and learning within the enterprise application support team.
Knowledge, Skills, & Abilities
- Proven ability to manage projects, prioritize tasks, and meet deadlines.
- Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and senior leadership.
- Excellent leadership, communication, and interpersonal skills.
Qualifications
Minimum Qualifications: - Highschool Diploma or equivalent
- 10+ years relevant experience to include:
- Enterprise application support roles, with demonstrated success in managing analysis, development, production support, maintenance, and projects.
- Strong application background in ERP systems, CRM systems, and HR systems (like Oracle ERP, Oracle CX, UKG)
- Experience with project management methodologies such as Agile, Scrum, or Waterfall.
- Solid understanding of ITSM
Preferred Qualifications
- Bachelor’s Degree in related field.
Physical Requirements
While performing the duties of this job, the employee is regularly required to: stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and a variety of office equipment.
Occasionally may need to reach, stoop, or kneel.
Salary And Benefits
At Aventiv, our salary and benefits are designed to fit you as a whole person. We offer a salary range based on experience and qualifications to ensure your unique contributions are met with our most competitive offer.
- $159,467.75 - $181,793.23
- Eligible for $255 to purchase company equipment (keyboard, monitor, headset, etc.)
- Health Insurance
- 401(k)
- Disability
- Life Insurance
- Paid Time Off
- Voluntary Benefits
Aventiv Privacy Policy
www.aventiv.com/privacy
Equal Employment Policy
Aventiv is proud to be an equal opportunity employer. All decisions regarding recruiting, hiring, promotion, assignment, training, termination and other terms and conditions of employment will be made without regard to race, color, national origin, biological sex, sexual orientation, gender identity, gender expression, gender presentation, religion, age, pregnancy, disability, work-related injury, veteran status, genetic information, marital status, or any other factor that the law protects from employment discrimination. We do not discriminate based on genetic information in accordance with the Genetic Information Nondiscrimination Act.
