💰 Compensation: Up to $160K base + 20% annual bonus
🚚 Relocation assistance available
Are you a strategic leader with deep expertise in disaster recovery and business continuity? Join a global organization at a pivotal time of transformation and resilience-building. The company is looking for an experienced IT Disaster Recovery Senior Manager to lead enterprise-wide recovery planning, testing, and incident response—ensuring operational continuity in a cloud-first environment.
The IT Disaster Recovery Senior Manager is responsible for designing, implementing, and overseeing comprehensive disaster recovery strategies to ensure business continuity in the event of a disruption. This role leads the planning, testing, and execution of recovery procedures, while aligning closely with broader business continuity (BC) objectives. The Senior Manager works cross-functionally with IT teams, business units, and external partners to mitigate risk, ensure operational resilience, and maintain compliance with regulatory standards and industry best practices.
Essential Functions:
Leadership & Team Management
- Lead and develop a high-performing team through hiring, training, coaching, and performance management.
- Set clear goals, provide regular feedback, and ensure team members have the tools and support needed to succeed.
- Foster a culture of collaboration, innovation, and continuous learning while reinforcing company values and compliance standards.
Stakeholder Communication & Reporting
- Serve as a key liaison between internal stakeholders, senior leadership, and vendors.
- Deliver clear, concise updates through reports and presentations, addressing risks, issues, and progress in a timely manner.
Vendor & Third-Party Oversight
- Manage vendor relationships, ensuring contract compliance, timely invoicing, and accountability for deliverables.
- Integrate third-party services into internal processes while maintaining alignment with company culture and standards.
Budgeting & Strategic Planning
- Develop and manage departmental and project budgets, forecasts, and procurement activities.
- Collaborate on long-term strategic planning and ensure alignment with organizational goals.
Program & Project Leadership
- Lead cross-functional initiatives, define objectives, allocate resources, and ensure successful delivery of strategic projects.
- Support teams and stakeholders to achieve business outcomes and maximize return on investment.
Security & Compliance
- Ensure disaster recovery systems and processes meet security policies and regulatory requirements.
- Embed proactive security measures into planning and execution, and respond effectively to incidents.
Cross-Functional Collaboration
- Partner with technology teams to align recovery plans, accelerate delivery, and optimize platforms and costs.
Disaster Recovery Planning & Execution
- Develop, maintain, and continuously improve disaster recovery plans and procedures.
- Lead testing efforts, including tabletop exercises and simulations, and implement improvements based on results.
- Track program effectiveness through metrics and reporting, and deliver training to increase organizational awareness.
Business Continuity Alignment
- Conduct risk assessments and business impact analyses to identify critical functions and ensure recovery strategies align with business needs.
Incident Response & Recovery Management
- Lead the response to disaster events, ensuring clear communication and coordination throughout.
- Oversee recovery efforts, conduct post-incident reviews, and update plans based on lessons learned.
Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience (required)
- Master’s degree in a relevant discipline (preferred)
- 8+ years of experience leading the development, testing, and maintenance of disaster recovery and business continuity programs within large enterprise environments
- Proven expertise in DR/BC frameworks, methodologies, and technologies
- Extensive experience with cloud-based and hybrid disaster recovery solutions
- Strong background in vendor management, including developing SOWs and ensuring accountability for deliverables
- Demonstrated ability to create, document, and execute technology strategies aligned with business objectives
- Experience overseeing IT operations, including performance measurement, SLA adherence, quality improvement, and incident reduction
- Track record of successfully leading cross-functional teams to deliver complex initiatives
- 8+ years of experience managing technical staff across on-site, nearshore, and offshore teams
- Proven success in planning and executing large-scale technology initiatives
- 5+ years of experience managing budgets, monitoring expenses, authorizing payments, and overseeing procurement
- Experience in the cruise or travel industry (1+ years preferred)
Knowledge, Skills, and Abilities:
- Deep understanding of IT infrastructure, systems, and applications, and their alignment with business processes
- Strong knowledge of risk management practices and business impact analysis methodologies
- Familiarity with business domains and the systems supporting specific portfolios
- Understanding of cybersecurity incident response and its integration with disaster recovery strategies
- Working knowledge of regulatory compliance standards such as GDPR, HIPAA, and SOX
- Proven ability to lead teams through shifting priorities and tight deadlines
- Highly analytical and detail-oriented, with strong business acumen
- Skilled in managing complex projects, prioritizing workloads, and delivering results through others
- Strong relationship-building skills with business leaders and cross-functional teams
- Ability to produce clear, concise technical documentation and reports for non-technical audiences
- Proficient in developing and delivering engaging PowerPoint presentations to various stakeholders, including executive leadership
- Demonstrated critical thinking, creative problem-solving, and root cause analysis capabilities
- Excellent communication, team-building, conflict resolution, and organizational skills
- Proven success in collaborative environments, driving alignment and achieving shared goals
- Proficiency in Microsoft Office Suite
- Quick learner with the ability to teach and adopt new technologies and concepts
- Experience managing team dynamics and fostering a high-performance culture
Preferred Certifications:
- ITIL (Information Technology Infrastructure Library)
- PMP (Project Management Professional – PMI)
- CBCP (Certified Business Continuity Professional)
- CDRE (Certified Disaster Recovery Engineer)
- CBRM (Certified Business Resilience Manager)
- BCMCP (Business Continuity Management Certified Planner)
