The candidate will provide on-going support for MEMCM/Intune services and will implement service enhancements to the UNICC partners. Dynamic and versatile resource, with at least 5 years of experience on MEMCM/Intune and good communication skills.
The consultant will work under the supervision of the Unified Endpoints Lead.
Duties and Responsibilities:
Full application life cycle management, including software inventory, software rationalization,
Develop, test, and implement software packages and updates compatibility. APPV5, MSIX, APPX, MSI build, test, and deploy. SCCM and end user self-service portal administration.
Application Packaging, System Center Configuration Manager (SCCM), PowerShell, Application Compatibility, Active Directory Management.
Maintain software documentation and ensure version control
Assist in the provision of the packaging and integration service.
Provide ongoing support for packaged applications and communicate with customers as well as third-party vendors.
Create and validate windows installer MSI, MST and App-V packages.
Understand Windows OS nature and how it is organized in terms for end users.
Collaborate with IT team to integrate and deploy software solutions
Analyze and resolve technical issues related to packaging
Configure production application deployments.
Take part in service delivery processes including Incident management, Request management and Problem management.
Ensure that packages are aligned to strictly defined application packaging standards.
Ensure adherence to best practices in packaging and integration processes
Deploy and maintain the packaged application and deployment(s) for ICC and its partner organizations
Provide support and in-depth troubleshooting of any issues related to SCCM (packaging and deployments)
Send regular report on deployments of packages and applications
Perform 3rd party update configuration and management
Work on assigned incidents, problems, changes, and projects involving SCCM
Interact with customer organizations engineers while delivering the above services
Follow standards and processes in place
Help in the improvement of processes and in documentation whenever required.
Provide stand-by services during weekends, holidays and outside of normal working hours as required
Work with other ICC teams while performing the above
Required Qualifications & Experience
5 years of experience in management of Microsoft Endpoint Manager Configuration Manager (SCCM) infrastructure, and at least 3 years on MCM Current Branch Experience with Desktop migration from Windows 10, Windows 11
Excellent communication skills and ability to work in a team Attention to detail and high level of accuracy
Ability to manage multiple tasks and meet deadlines
Experience managing GPOs in desktop environments
Experience with AD, DNS, DHCP, KMS, PKI, SQL
Experience with Windows Server 2016, 2019 and 2022
Experience in large-scale and complex environments, particularly global implementations
Strong scripting skills in Powershell
Strong knowledge of networking
Windows Installer MSI packaging
App-V sequencing
SCCM application deployments End user 3rd line support
SCCM Device driver packages creation
Proven experience as a Packaging and Integration Engineer or similar role
In-depth knowledge of SCCM and Intune
Strong problem-solving skills and ability to troubleshoot technical issues
