Looking for Filipino (Philippines-based) candidates
Job Role: Remote Cryptocurrency Operations & Support Specialist
Work Schedule: 40/hrs week
Salary Budget: $1,200-$1,600 AUD / Month
Contract Type: Independent Contractor
Work Set-up: Remote
Who We Are: At Hunt St we help Australian companies directly hire top 5% remote talent in the Philippines. You will be hired directly by the client, typically as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote, so you'll be able to work from home.
Who The Client Is:
A fast-growing Australian cryptocurrency exchange committed to providing secure, user-friendly, and innovative digital asset trading solutions. As we expand, we are looking for a motivated and versatile team member from the Philippines to join us remotely.
Role Overview:
We seek a dynamic and tech-savvy professional with a background in cryptocurrency to handle a broad range of operational, marketing, and customer support tasks. This role offers the opportunity to grow into a specialised position as the company scales.
Key Responsibilities:
Social Media Management
Create and schedule daily posts (Twitter, LinkedIn, Facebook, Telegram) to engage our community and promote CoinPort.
Paid Advertising
Assist in booking and optimising digital ads (Google, Facebook, crypto networks).
Help Desk Support
Provide timely and professional customer support via email, chat, and social media.
Software Testing
Participate in user testing for platform updates, reporting bugs, and suggesting improvements.
Market Research
Stay updated on crypto trends, competitors, and regulatory changes.
General Operations
Assist with administrative tasks, data entry, and process documentation.
Requirements
Required Skills and Qualifications:
Bachelor's degree in Finance, Marketing, IT, Business, or a related field.
1+ years of experience in cryptocurrency/blockchain (exchange, trading, or DeFi familiarity preferred).
Strong written English for customer communication and social media.
Basic understanding of digital advertising (Facebook Ads, Google Ads).
Tech proficiency (CRM tools, social media schedulers, basic troubleshooting).
Problem-solving mindset and ability to work independently.
Passion for crypto and eagerness to learn.
Nice to have:
Experience with customer support platforms (Freshdesk, Zendesk).
