Remote Cryptocurrency Operations & Support Specialist (007-00172)

Looking for Filipino (Philippines-based) candidates


Job Role: Remote Cryptocurrency Operations & Support Specialist

Work Schedule: 40/hrs week

Salary Budget: $1,200-$1,600 AUD / Month

Contract Type: Independent Contractor

Work Set-up: Remote

Who We Are: At Hunt St we help Australian companies directly hire top 5% remote talent in the Philippines. You will be hired directly by the client, typically as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote, so you'll be able to work from home.

Who The Client Is:

A fast-growing Australian cryptocurrency exchange committed to providing secure, user-friendly, and innovative digital asset trading solutions. As we expand, we are looking for a motivated and versatile team member from the Philippines to join us remotely.

Role Overview:

We seek a dynamic and tech-savvy professional with a background in cryptocurrency to handle a broad range of operational, marketing, and customer support tasks. This role offers the opportunity to grow into a specialised position as the company scales.

Key Responsibilities:


Social Media Management

• Create and schedule daily posts (Twitter, LinkedIn, Facebook, Telegram) to engage our community and promote CoinPort.
  
  
  

Paid Advertising

• Assist in booking and optimising digital ads (Google, Facebook, crypto networks).
  
  
  

Help Desk Support

• Provide timely and professional customer support via email, chat, and social media.
  
  
  

Software Testing

• Participate in user testing for platform updates, reporting bugs, and suggesting improvements.
  
  

Market Research

• Stay updated on crypto trends, competitors, and regulatory changes.
  
  
  

General Operations

• Assist with administrative tasks, data entry, and process documentation.
  
  
  

Requirements


Required Skills and Qualifications:

• Bachelor's degree in Finance, Marketing, IT, Business, or a related field.
• 1+ years of experience in cryptocurrency/blockchain (exchange, trading, or DeFi familiarity preferred).
• Strong written English for customer communication and social media.
• Basic understanding of digital advertising (Facebook Ads, Google Ads).
• Tech proficiency (CRM tools, social media schedulers, basic troubleshooting).
• Problem-solving mindset and ability to work independently.
• Passion for crypto and eagerness to learn.
  
  
  

Nice to have:

• Experience with customer support platforms (Freshdesk, Zendesk).
• Graphic design/video editing skills (Canva, CapCut).
• Knowledge of SEO/content marketing.
  
  
  

What's in it for you:

• Fully remote permanent role with flexible hours.
• Opportunity to grow into a leadership/specialist role.
• Work with a passionate global team in the evolving crypto industry.
• Competitive salary.