Important Note: This position requires midshift hours (4:00 PM 12:00 MN PHT).
We're looking for a Creative Quality Assurance Specialist to join our dynamic Creative Team and help maintain the highest standards of output for our clients. If you're detail-obsessed, passionate about design, and thrive in a fast-paced, collaborative environment, this role is for you!
What you'll do:
Quality Oversight: Review design outputs to ensure alignment with client briefs, brand guidelines, and internal standards.
Request Management: Monitor and manage the flow of design requests from status updates and confirmation messages to follow-ups on inactive items.
Creative Support: Partner closely with Art Directors, Designers, and Account Managers to review functionality, accuracy, and execution of all creative outputs.
Feedback & Direction: Provide clear, actionable feedback to designers to maintain consistency, correct errors, and elevate design quality.
Brief Validation: Check incoming requests for completeness and readiness before production.
Process Improvement: Support and collaborate with Account Managers to identify gaps and refine processes for better efficiency and accuracy.
Reporting: Submit daily and/or weekly QA reports to Management on creative output performance and areas of improvement.
Client Experience: Support client relationships by ensuring an exceptional and seamless creative delivery process.
Our ideal candidate:
Has 3+ years of experience in the creative industry, ideally in a design or QA role.
A graduate of Multimedia Arts, Mass Communication, Advertising, or a related field.
Comfortable with the Adobe Creative Suite and familiar with QA or project management tools.
Strong eye for design, detail, grammar, and brand consistency.
Proactive, responsive, and thrives in a fast-moving, collaborative environment.
Excellent communication and time management skills.
Bonus Points for:
Previous startup and/or design agency experience.
Experience handling design requests for MSMEs, large corporations, and entrepreneurial initiatives.
What We Offer:
Fully Remote Work: Enjoy the flexibility of a remote work environment.
Paid Time Off & Benefits: Generous paid time off, mental health leave, and comprehensive health coverage.
Professional Growth: Opportunity to grow with a talented and collaborative team.
Competitive Compensation: Competitive salary with yearly and surprise raises.
Equipment Allowance: Allowance provided to equip your home office.
Hiring Process:
Initial Interview
Assessment
Final Interview
Job Offer!
Note: We are currently not accepting meeting requests for this position through our website. Submit your application via this job ad.
