Magic is a leading modern outsourcing platform that connects SMBs to high-quality remote workers, from SDRs to virtual assistants and more. With roots in Silicon Valley, and backing from top venture capitalists, our workers are supercharged with a combination of the latest AI technology and training.
Background
Our company came out of Y Combinator in 2015. Since then we've grown to 1000+ remote workers, with strong venture-backing (including Sequoia Capital) and over $30M in funding to date. We are fully remote across Asia and US time zones.
Check out Magic's Business Profile
Know more about our Team via Magic's Careers Page
As a Product Coordinator at Magic, you'll support our product development and administrative functions during our transition to a new business model. This detail-oriented role is vital for ensuring smooth product development processes, facilitating effective communication, and maintaining accurate records through efficient data entry and basic data analysis.
The impact you’ll make:
Product Development Support
Identify and implement enhancements to existing file and data management
Maintain and organize product documentation in Notion and Shortcut
Perform accurate data entry while ensuring data integrity and consistency
Collect, organize, and summarize feedback from alpha testers
Schedule calls with external clients and assistants for user interviews
Provide overall administrative support while maintaining confidentiality
Communication & Coordination
Deliver timely communications via Discord, email, and/or Slack
Organize and schedule meetings for the product team
Oversee team calendars to ensure efficient scheduling
Project Management Assistance
Support Product Managers by monitoring project progress
Coordinate with engineers and internal stakeholders
Identify potential roadblocks and ensure deadlines are met
Facilitate cross-functional communication and collaboration
Market & Technology Awareness
Maintain foundational knowledge of AI technologies and tools
Assist in gathering and analyzing competitor information and market trends
Skills, Knowledge and Expertise
Excellent written and verbal communication skills
Exceptional organizational abilities and attention to detail
Basic understanding of project management principles
Proficiency with communication and collaboration tools
Skill with productivity software (e.g., Google Suite)
Basic understanding of AI concepts and tools
Dashboard creation skills a plus (Looker, Power BI, Google Sheets)
Strong collaboration and stakeholder management abilities
Problem-solving mindset and adaptability in fast-paced environments
Your superpowers are...
Exceptional organizational skills and attention to detail
Proactive mindset and service orientation
Clear and concise communication abilities
Efficient multitasking and deadline management
Building strong relationships across departments
Anticipating potential problems before they escalate
Adapting quickly to changing priorities
You should apply if...
You thrive in collaborative environments with diverse stakeholders
You have a desire for constant improvement
You're comfortable in a fast-paced work environment
You can manage multiple tasks and deadlines concurrently
You're adept at handling multiple stakeholders effectively
You can articulate ideas clearly to non-technical audiences
You're excited to support a product team during a business model transition
