Senior Manager, IT Claims
Location: San Antonio, Texas
Employment Type: Full-time
Work Arrangement: Onsite 4 days per week. Relocation assistance is available.
Salary: $150,000 - $250,000
This is an exciting opportunity to join a leading organization in San Antonio, Texas, as a Senior Manager, IT-Claims. This full-time position is a dynamic role leading the P&C Claims financial Payments team and requires hands-on involvement in large-scale system development and maintenance. The ideal candidate will serve as a trusted advisor to business partners, providing technical expertise to address business needs and ensuring smooth system release deployments and outage support.
We are looking for a self-starter with strong technical expertise and a passion for innovation to drive solutions that enhance business performance. If you thrive in a collaborative, fast-paced environment and are excited about leveraging cutting-edge technology to solve business challenges, this role is for you! You’ll be empowered to take calculated risks, experiment, learn, and continuously improve. Additionally, this position offers relocation assistance, making it a great opportunity for professionals looking to advance their careers in an engaging and supportive environment.
Required Skills & Experience
- Bachelor's degree OR 4 years of additional relevant experience in lieu of degree
- 6+ years of experience in a technology function, including 2+ years in a leadership role
- Experience in Software Development, Engineering, or Infrastructure environments
- Hands-on experience with technology lifecycle management, from requirements analysis to implementation and support
- Strong leadership and coaching skills to build and mentor high-performing technical teams
- Deep understanding of IT strategy alignment with business goals
- Experience managing risk and compliance in IT environments
- Hands on experience actively driving the technology life cycle from requirements analysis, feasibility estimates, design, code, configure, documentation, testing, implementation, and support.
- Experience building or leading multi-disciplined technology teams using industry best practices.
- Experience coaching and advising team members to help them accomplish project goals, meet established schedules, and resolve technical and operational issues.
- Relevant knowledge in technical domains that reside within Infrastructure Services, Data or Application Development.
- Demonstrated critical thinking and problem-solving skills.
- Demonstrated experience in translating needs into requirements.
- Demonstrated experience explaining complex technology decisions to both technical and nontechnical audiences.
- Understanding of relevant industry frameworks, i.e. COBIT, ITIL, SaFE, etc.
- Understanding of Legislative and Regulatory Compliance Requirements.
Desired Skills & Experience
- Experience in large-scale software development, architecture, and design
- Strong background in leading large, cross-functional teams
- Proven ability to manage and support high-volume, mission-critical applications
- Experience with P&C Claims applications is a plus
- Familiarity with Agile and SAFe methodologies
You will receive the following benefits:
- Medical, prescription drugs, and telehealth
- Behavioral health programs
- Dental and vision
- Flexible spending accounts
- Life insurance
- Short and long-term disability
- Family building and childcare support
- Healthy lifestyle incentives
- Paid time off
- Company-paid holidays
- Bereavement leave
- Paid parental benefit
- Paid volunteer hours
- Military leave benefits
- Leadership development programs
- Orientation and initial customized training
- Business seminars, speakers, and workshops
- Self-study, classroom, and distance learning options
- Career development planning
- (401k) Retirement savings plan
- Pension plan
- Child and dependent care reimbursement
- Education assistance for degrees and certifications
- College admissions assistance
- Access to USAA products and services
- Commuter benefits
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
