Description De L'offre D'emploi
Joining Cnexia is choosing to be part of an ambitious project that values Innovation, promotes Continuous Learning and enables all tech champions to fulfill their creative dreams.
At Cnexia, we do more than support the clients of our world-class network and services. We develop innovative solutions and create original multiplatform media content. In fact, we’re revolutionizing how Canadians communicate on the web, interact with Mobile Apps or benefit from an AI-enhanced experience.
Proud of our status as a fully owned Moroccan subsidiary of the largest Canadian Telecom company, we have been ceaselessly growing our team since 2021. With over 1100 employees, mainly based in Fez, we have expanded in the northern region of the kingdom with our Brand-new state of the art site in Technopolis Rabat.
If you are ready for this challenge, we invite you to join a community that values bold ideas and professional growth all in an engaging multi-cultural world-class environment.
We are seeking a highly accomplished and detail-oriented Product Owner to join our innovative team, spearheading the development and evolution of our cutting-edge chat virtual assistant. This pivotal role demands a unique blend of technical expertise, strategic vision, and a profound understanding of user-centric design principles. The successful candidate will be responsible for the entire product lifecycle, from conception and design to launch and ongoing optimization.
Main Responsibilities
- Define and articulate a comprehensive product vision, strategy, and roadmap aligned with overall business objectives and market trends.
- Collaborate extensively with cross-functional teams, including engineering, design, and marketing, to ensure seamless product development and execution.
- Elicit, analyze, and prioritize user needs and requirements through a variety of techniques, including user interviews, surveys, and usability testing.
- Develop and maintain detailed product specifications, user stories, and acceptance criteria, utilizing industry-standard methodologies such as Agile and Scrum.
- Create and manage comprehensive product backlogs, meticulously tracking progress and adapting priorities based on evolving market dynamics and user feedback.
- Conduct thorough market research and competitive analysis to identify opportunities for innovation and product differentiation.
- Champion user experience (UX) best practices, actively participating in the design and development process to ensure an intuitive and engaging user interface.
- Rigorously test and validate product functionality, performance, and usability, identifying and resolving any identified issues.
- Effectively communicate product updates, progress reports, and key performance indicators (KPIs) to stakeholders at all levels.
- Continuously monitor and analyze product performance metrics to identify areas for improvement and optimization.
Compétences et expérience requises
- Bachelor's degree in Computer Science, Information Technology, or a closely related field.
- 3 + years of demonstrable experience in a product owner or product management capacity within a technology-focused organization.
- Substantial expertise in process flow mapping techniques, employing tools such as MS Visio or similar diagramming software.
- Proven ability in designing user interfaces (UI) and user experiences (UX), with a deep understanding of user-centered design principles and methodologies.
- Extensive experience in conducting user testing and incorporating user feedback into product development iterations.
- Proficiency in applying design thinking principles throughout the product development lifecycle.
- Comprehensive understanding of Agile development methodologies, including Scrum and Kanban, and practical experience working within Agile teams.
- Demonstrated ability to effectively manage and prioritize multiple projects simultaneously, adhering to strict deadlines and budgetary constraints.
- Exceptional communication, interpersonal, and collaboration skills, enabling effective interaction with diverse teams and stakeholders.
- Expertise in utilizing project management tools such as Jira or Asana for task management and progress tracking.
- Prior experience with Chatbots or GenAI; working for an Operations team will be an asset.
Benefits
- Competitive compensation and comprehensive benefits package.
- Opportunity to work with a dynamic team of technology experts.
- Chance to make a significant impact on the company's digital transformation journey.
- Global Team & Tech: Work remotely with a talented team worldwide, using cutting-edge tools.
- Grow Your Skills: Gain new knowledge with certifications and online courses.
- Competitive Pay: Get rewarded for your performance with a competitive salary.
- Work Anywhere From Morocco: Enjoy the flexibility of 100% remote work.
