We are seeking a highly skilled and experienced IT Manager to oversee all aspects of technology operations at our luxury resort in the Caribbean. The ideal candidate will be responsible for ensuring seamless IT services, maintaining security standards, and enhancing guest experiences through innovative technological solutions. This role requires a hands-on professional with expertise in hospitality technology, network infrastructure, and IT security.
Key Responsibilities:
- IT Infrastructure Management: Maintain and upgrade network systems, servers, and hardware to ensure optimal performance and reliability.
- Cybersecurity & Data Protection: Implement and oversee cybersecurity measures to safeguard guest and business data.
- Guest & Staff Support: Provide IT support for guests and employees, ensuring smooth operation of all digital services, including Wi-Fi, point-of-sale (POS) systems, and in-room technology.
- Hotel Management Systems: Manage and maintain Property Management Systems (PMS), Point of Sale (POS) systems, and other hospitality applications.
- Strategic Planning: Develop and execute an IT strategy that aligns with the resort's business goals, ensuring continuous technological improvements.
- Vendor & Budget Management: Oversee IT-related budgets, procurement, and vendor relations to ensure cost-effective and high-quality service delivery.
- Compliance & Standards: Ensure compliance with industry regulations, data privacy laws, and best practices.
- Training & Development: Train and educate staff on IT policies, cybersecurity awareness, and new technology implementations.
Qualifications & Experience:
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Minimum 2 years of experience in IT management, preferably within the luxury hospitality industry.
- Strong knowledge of network infrastructure, cybersecurity, PMS, and POS systems.
- Experience with cloud computing, VoIP systems, and IT disaster recovery planning.
- Exceptional problem-solving, communication, and leadership skills.
- Ability to work in a fast-paced, high-end hospitality environment and provide excellent customer service.
Benefits & Perks:
- Competitive salary and performance-based incentives.
- Accommodation and relocation assistance, if applicable.
- Access to resort amenities and exclusive staff benefits.
- Professional development and career growth opportunities.
Join our team and be part of an exclusive luxury experience where cutting-edge technology meets world-class hospitality!
How to Apply:
Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications to elsa@renardinternational.com
Kind regards,
Elsa Kampman
International Search Consultant
RENARD INTERNATIONAL HOSPITALITY SEARCH CONSULTANTS
121 Richmond Street West, Suite 601
Toronto, Ontario, Canada, M5H 2K1
Email: elsa@renardinternational.com
Tel: (1) 416 364 8325, ext. 221 Fax: (1) 416 364 4924
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