HR & Talent Acquisition Specialist in LATIN AMERICA

At Near, we help top talent in Latin America find remote roles with US companies. Our mission is to create better lives by fostering a remote work culture that transcends borders.

This is a fully remote role to work for our US-based clients, a fast-growing mental health company. The HR & Talent Acquisition Specialist will play a critical role in recruiting top-tier therapists and administrative staff, managing employee relations, and ensuring compliance with labor laws and industry regulations. This role will focus on scaling the team, optimizing the hiring process, fostering a strong workplace culture, and ensuring all HR policies align with company goals as they keep expanding.

Candidates in any country in Latin America are encouraged to apply.

Responsibilities

• Talent Acquisition & Recruitment:Develop and execute a strategic recruitment plan to attract and hire high-quality therapists and staff.
• Source candidates through job boards, LinkedIn, professional networks, and referrals.
• Manage the full-cycle hiring process, including screening, interviewing, and onboarding new hires.
• Ensure all candidates meet licensing and credentialing requirements for their respective roles.
• Maintain a pipeline of qualified candidates to support business growth and therapist expansion.
• Employee Relations & Retention:Serve as the primary HR contact for therapists and staff, addressing concerns and resolving conflicts.
• Develop employee engagement initiatives to foster a positive work culture and reduce turnover.
• Conduct stay interviews and exit interviews to gain insights into employee satisfaction and retention.
• Implement performance review processes and provide feedback to support employee growth.
• HR Compliance & Policy Management:Ensure compliance with federal, state, and industry-specific employment regulations (e.g., HIPAA, FMLA, EEOC, labor laws).
• Maintain HR policies, employee handbooks, and procedures in alignment with company goals.
• Oversee therapist credentialing, background checks, and licensing renewals.
• Stay updated on HR best practices, labor laws, and industry standards to ensure compliance.
• Onboarding & Training: Develop and streamline the onboarding process to ensure smooth integration of new therapists and staff.
• Collaborate with the Chief Clinical Officer (CCO) to facilitate training programs for therapists.
• Ensure new hires receive proper training on company policies, EHR systems (SimplePractice), and client management tools.
• Track and monitor new employee progress to ensure successful role adaptation.

Requirements

• Proven experience in HR, talent acquisition, or recruitment, preferably in healthcare or mental health industries.
• Strong understanding of employment laws, therapist credentialing, and HR compliance.
• Experience managing full-cycle recruiting and high-volume therapist hiring.
• Excellent communication, negotiation, and relationship-building skills.
• Familiarity with HRIS software, ATS (Applicant Tracking Systems), and onboarding platforms.
• Ability to develop engagement strategies, conflict resolution plans, and retention programs.

Perks- What's in it for you

• Join a fast-growing company in the mental health space.
• Fully remote job.
• Working hours: Monday - Friday, 9 am - 6 pm EST.