About Us
CarrierX is a scalable CPaaS platform and telecom API provider with its own network infrastructure, giving developers powerful tools to build enterprise-ready applications and services. We power billions of minutes of audio and video interactions each month.
Building things is in our DNA. In our 20-year history, we have created and continue to operate some of the world’s most popular retail and enterprise products, such as FreeConferenceCall.com, StartMeeting, and Bullhorn.fm.
What You’ll Do
The individual is interested in being on the operational support front lines that assist with requests and problems of our Network and Server Systems infrastructure. As a Network and Systems Engineer, you can expect to develop valuable operational and procedural skills and gain real-world experience with the equipment running within the CarrierX IT Infrastructure.
The scope of responsibilities includes but is not limited to the following:
- Troubleshooting skills, including interaction with vendors, carriers, and senior-level engineering groups
- Be familiar with operations and monitoring techniques and be ready to help with improvements for available monitoring tools.
- Participating in updating and revising policies, procedures, and technical reports
- Maintaining and organizing systems and network hardware inventory
- Be responsible for all personal tasks and engagements assigned to the engineer within the internal ticketing system and be ready to lead and drive assigned projects.
- Collaborate proactively with other technical teams and engineering group members.
What We’re Looking For
You should have 5+ years of professional experience as a Network Engineer or in a similar engineering role.
- Strong proficiency in TCP/IP (or OSI) model. Capable of understanding common use cases involving traffic captures and issues related to protocols or applications.
- Practical knowledge of troubleshooting on various levels. Demonstrate different troubleshooting approaches and describe the benefits of each. Show a practical understanding of tools and applications used for troubleshooting.
- Minimum knowledge level: CCNP (Enterprise/Service Provider) or equivalent. A certification is a plus but not required; be prepared to demonstrate applicable knowledge.
- Strong understanding of dynamic routing protocols (OSPF, BGP, etc.)
- Solid understanding of modern Data center design principles
- Hands-on experience with Firewall Solutions (Cisco, Palo Alto, etc.) and Security practices applied to environments involving personal data.
- Practical knowledge of Servers and Network hardware and understanding of the interoperability methods
- Be prepared to work with cabling, network, and server hardware infrastructure as needed throughout the project. A strong understanding of connection types, device configurations, and related concepts is necessary to collaborate effectively with remote hands engineers.
- Be familiar with Linux and Windows operating systems as a power user. Experience and understanding the Linux Network Stack and its interoperability with Linux applications and services.
- Good practical understanding of virtualization techniques, including containers.
- Familiarity with Network device CLI and be ready to complete all required maintenance works according to the prepared MOP (Method of Procedure)
- Be ready to assist with tasks involving work with the Systems asset inventory.
- Hands-on experience with Network Automation is a plus (python, ansible, AWX) — willingness to work on Network Automation tasks to improve daily-basis operations.
- We value communication and cooperation. We embrace a startup mindset and focus on pragmatic approaches to delivering business value.
CarrierX Benefits
Join a committed team with opportunities for long-term career growth. Our typical employee stays with the company for a long time.
- Competitive salary, paid in USD.
- Fully remote. HQ office based in the US
- Paid vacations and national holidays are customary for your country
- Relaxed company culture and atmosphere
- Sick days and medical leave.
